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Cp Service& License Agreement for Everett,WA <br /> Project Development and Deployment Includes the Following: <br /> Modules Functionality <br /> • Agenda Center • Action Items Queue <br /> • Alerts Center&Emergency Alert Notification • Audit Trail/History Log <br /> • Archive Center • Automated PDF Converter <br /> • Bid Postings • Automatic Content Archiving <br /> • Blog • Dynamic Breadcrumbs <br /> • Business/Resource Directory • Dynamic Sitemap <br /> • Calendar • Expiring Items Library <br /> • Carbon Calculator • Graphic Link Administration <br /> • Citizen Request Tracker (5 users) • Links Redirect and Broken Links Finder <br /> • Community Connection • Menu Management <br /> • Community Voice TM • Mouse-over Menu Structure <br /> • Document Center • MuniMobileTM (Mobile Website Browsing) <br /> • ePayment Center • Online Editor for Editing and Page Creation (WYSIWYG) <br /> • Facilities&Reservations with Activities • Online Web Statistics <br /> • Frequently Asked Questions • Printer Friendly/Email Page <br /> • Forms Center • Rotating Content <br /> • Healthy City • RSS <br /> • Intranet • Site Layout Options <br /> • Job Postings • Site Search& Entry Log <br /> • My Dashboard • Slideshow <br /> • News Flash • Social Media Integration (Facebook, Share and Twitter) <br /> • Notify Mei: email and 500 SMS subscribers • User&Group Administration Rights <br /> • Online Job Application with 1 Generic Application • Web Page Upload Utility <br /> • Opinion Poll • Website Administrative Log <br /> • Photo Gallery <br /> • Quick Links <br /> • Real Estate Locator <br /> • Spotlight <br /> • Staff Directory <br /> Support Maintenance of CivicPlus Hosting <br /> Application&Modules <br /> 7 a.m.—7 p.m. (CST)Monday—Friday Install Service Patches for OS Shared Web/SQL Server <br /> (excluding holidays) System Enhancements DNS Consulting&Maintenance <br /> 24/7 Emergency Support Fixes Monitor Bandwidth-Router Traffic <br /> Dedicated Support Personnel Improvements Redundant ISP <br /> 2-hour Response During Normal Hours Integration Redundant Cooling <br /> Usability Improvements Testing Diesel Powered Generator <br /> Integration of System Enhancements Development Daily Tape Backup <br /> Proactive Support for Updates&Fixes Usage License Intrusion Detection&Prevention <br /> Online Training Manuals Antivirus Protection <br /> Monthly Newsletters Upgrade Hardware <br /> Phone Consulting <br /> CivicPlus Connection <br /> Exhibit A 3 of 3 <br /> CivicPlus•317 Houston St.,Suite E•Manhattan,KS 66502•www.CivicPlus.com <br /> Toll Free 888-228-2233•Accounting Ext.291 •Support Ext.307•Fax 785-587-8951 <br />