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(3) Monetary remedies or damages assessed against Grantee as provided in this <br /> Franchise. <br /> (D) The City shall give Grantee written notice of any withdrawal under this subsection <br /> upon such withdrawal. Within twenty-one (21) days following receipt of such notice, Grantee shall <br /> restore the letter of credit to the amount required under this Franchise. Grantee's maintenance of <br /> the letter of credit shall not be construed to excuse unfaithful performance by Grantee or limit the <br /> liability of Grantee to the amount of the letter of credit or otherwise limit the City's recourse to any <br /> other remedy available at law or in equity. <br /> (E) Grantee shall have the right to appeal to the City Council for reimbursement in the <br /> event Grantee believes that the letter of credit was drawn upon improperly. Grantee shall also have <br /> the right of judicial appeal if Grantee believes the letter of credit has not been properly drawn upon <br /> in accordance with this Franchise. Any funds the City erroneously or wrongfully withdraws from <br /> the letter of credit shall be returned to Grantee with interest, from the date of withdrawal at a rate <br /> equal to the prime rate of interest as quoted in the Wall Street Journal. <br /> 5.5 Bonds <br /> (A) Upon commencement of the Cable System upgrade, Grantee shall provide a <br /> construction bond in the amount of two hundred fifty thousand dollars ($250,000) to ensure the <br /> faithful performance of its responsibilities under this Franchise and applicable law, including, by <br /> way of example and not limitation, its obligations to restore Rights-of-Way and other City property. <br /> The construction bond shall be with a surety licensed to do business in Washington. The Grantee <br /> shall keep the construction bond in full force and effect until the upgrade of the Cable System has <br /> been completed to the reasonable satisfaction of the City and all restoration of public and private <br /> property shall have occurred regarding thereto. Thereafter, the City shall release the construction <br /> bond. <br /> (B) Grantee may be required to obtain additional bonds in accordance with the City's <br /> bonding requirements. Grantee shall pay all premiums or costs associated with maintaining any <br /> bond(s), and shall keep the same in full force and effect. <br /> (C) Grantee's maintenance of the bond(s) shall not be construed to excuse unfaithful <br /> performance by Grantee or limit the liability of Grantee to the amount of the bond(s) or otherwise <br /> limit the City's recourse to any other remedy available at law or in equity. <br /> SECTION 6. CUSTOMER SERVICE <br /> 6.1 Customer Service Standards <br /> Grantee shall comply with Customer Service Standards of the City, as the same may be <br /> adopted and amended from time to time by the City Council acting by ordinance. Grantee reserves <br /> the right to challenge any customer service ordinance which it believes is inconsistent with its <br /> contractual rights under this Franchise. <br /> Page 24 of 58 <br />