Platinum Nine Holdings LLC dba NW Ambulance 7/19/2016

ambulance is equipped with ePCR capable recording equipment to maintain patient care reports on Everett Fire patient transports. The Contractor is responsible to assure all Snohomish County ePCR requirements are met regarding standards of acceptable reporting and time limits for finalizing and submitting electronic reports. The Contractor will also assure that information can be electronically transmitted from the contractor's ePCR software to and from Everett Fire's ePCR software. 3.0 Response Time Performance 3.1 Requirements In order to reliably track and report on response time performance, the Contractor is required to transmit response data to SNOPAC via direct electronic transfer facilitated by Mobile Data Terminal (MDT) or over the radio. Response data will include at a minimum: Time of dispatch; time in route; time of arrival at scene; time of arrival at patient; time of initiation of transport; time of transport complete and time in service. The Contractor shall meet or exceed the response time standards set forth in subsection 3.2 and 3.3. Response times shall be measured in minutes and seconds, and shall be timed-stamped by the SNOPAC computer aided dispatch (CAD) system. Liquidated damages for exceeding the response time standard will be assessed as provided in Section 11 (Finance). Recognizing that operations are impacted by weather and other occurrences of nature as well as the state of regional and national disasters, EFD has established two operational levels with different standards for response time and/or liquidated damages. Regardless of operational level, Code will mean responses made with both lights and sirens in operation while Non-Code means without either lights or siren in operation. 3.2 Normal Operations Normal Operations is defined as that time during which there is no extraordinary weather or heightened circumstances due to manmade threat or natural disasters either locally or nationally. Normal Operation needs no special declaration. It is the baseline which may be changed by EFD to Modified Operations. 3.2.1"Code" Response Performance Standard. The Contractor shall respond to ninety percent (90%) of all "Code" requests which have not been exempted from such time performance standards within 9:59 minutes. Liquidated damages for late arrival on scene will be assessed per minute for up to five minutes after which liquidated damages for a non-response will be assessed. 3.2.2 "Non-Code" Response Performance Standard — The Contractor shall respond to ninety percent (90%) of all "Non-Code" requests which have not been exempted from such time performance standards within 14:59 minutes. Liquidated damages for late arrival on scene will be assessed per minute for up 4 of 34