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7.3 Audit of Franchise Fee Payments: <br /> 7.3.1 The City, or its designee, may conduct an audit or other inquiry in relation <br /> to payments made by Franchisee no more than once every three (3) years during the Term. As a <br /> part of the audit process, the City or the City's designee may inspect Franchisee's books of <br /> accounts relative to the City any time during regular business hours and after thirty(30) calendar <br /> days prior written notice. <br /> 7.3.2 All records deemed by the City or the City's designee to be reasonably <br /> necessary for such audit, which shall include, but not be limited to, all records subject to <br /> inspection by the City pursuant to Section 9.2 herein, shall be made available by Franchisee in a <br /> mutually agreeable format and location. Franchisee agrees to give its full cooperation in any <br /> audit and shall provide responses to inquiries within thirty(30) calendar days of a written <br /> request. Franchisee may provide such responses within a reasonable time after the expiration of <br /> the response period above so long as Franchisee makes a good faith effort to procure any such <br /> tardy response. <br /> 7.3.2.1 If the results of any audit indicate that Franchisee (i) paid the <br /> correct Franchise fee, (ii) overpaid the Franchise fee and is entitled to a refund or credit, or(iii) <br /> underpaid the Franchise fee by three percent (3%) or less, then the City shall pay the costs of the <br /> audit. If the results of the audit indicate Franchisee underpaid the Franchise fee by more than <br /> three percent (3%) during the audit period, then Franchisee shall pay the reasonable, <br /> documented, third-party costs of the audit up to Five Thousand Dollars ($5000) per audit. <br /> 7.3.2.2 The City agrees that any audit shall be performed in good faith. <br /> If any audit discloses an underpayment of the Franchise fee of any amount, Franchisee shall pay <br /> the City the amount of the underpayment, together with interest as provided in Section 7.6. Any <br /> auditor employed by the City shall not be compensated on a success based formula, e.g., <br /> payment based on a percentage of underpayment, if any. <br /> 7.4 Limitation on Franchise Fee Actions: The parties agree that the period of <br /> limitation for recovery of any Franchise fee payable hereunder shall be three(3) years from the <br /> date on which payment by Franchisee is due. <br /> 7.5 Bundled Services: If Cable Services subject to the Franchise fee required under <br /> this Article 7 are provided to Subscribers in conjunction with Non-Cable Services, the Franchise <br /> fee shall be applied only to the value of the Cable Services, as reflected on the books and records <br /> of Franchisee in accordance with FCC or state public utility regulatory commission rules, <br /> regulations, standards or orders. <br /> 7.6 Interest on Late Payments. In the event that a Franchise fee payment or other sum <br /> is not received by the City on or before the due date, Franchisee shall pay in addition to the <br /> payment, or sum due, interest from the due date at a rate per annum equal to the prime rate as it <br /> appears in The Wall Street Journal on the date the payment was due, until the date it is paid in <br /> full. <br /> 8. CUSTOMER SERVICE <br /> EVERETT 14 <br /> Seattle-3388207.8 0010932-00119 <br />