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MINIMUM 1 4 <br /> BEST PRACTICES RECOMMENDATIONS <br /> (Effective 04/01/00) <br /> 2. A safety orientation shall be conducted for each new employee before they start work to <br /> address potentially hazardous conditions, personal protective equipment, location of first aid <br /> supplies, emergency procedures and other relevant information. <br /> 3. New employees will be required to attend an orientation within the first 6 weeks of hire <br /> covering subjects such as the following: <br /> a) Workers compensation procedures. <br /> b) Accident/incident reporting procedures <br /> c) Employee handbook contents <br /> 4. Training in the following areas for all employees shall be conducted and a management policy <br /> of"no tolerance" set forth: Racial and other types of discrimination, sexual harassment, <br /> hostile environment, and disrespectful behavior. Supervisors and management shall receive <br /> training and updates as needed in these areas: <br /> Employee complaint procedures and confidentiality practices <br /> Discrimination law and complaint processes <br /> Discipline and termination procedures <br /> FMLA law and application procedures <br /> ADA law <br /> General supervisory techniques (employee counseling, performance review, etc.) <br /> 5. All planned employee terminations shall be reviewed by legal counsel prior to final action. <br /> WSTIP shall also be advised of final termination action(s). <br /> 6. A wellness program shall be promoted to employees to encourage healthful behavior such as <br /> exercise, good nutrition, and outdoor activity. <br /> V. OPERATOR TRAINING <br /> 1. New operators will receive documented training in these areas: <br /> At a minimum Classroom training topics will include following: <br /> General orientation of role of operator <br /> Philosophy of transit agency <br /> Coworker relations (no tolerance policy for discrimination, sexual <br /> harassment/misconduct, disrespectful behavior) <br /> Passenger relations skills, policies • <br /> Child and youth passenger procedures (school services) <br /> Operator policies, expectations <br /> Safety program policies <br /> Defensive driving skills <br /> • Fare policies (if applicable) <br /> Radio procedures <br /> Accident/emergency procedures, reporting <br /> Pre-and post-trip inspections <br /> Coach and route qualification procedures 14 3 <br /> Page 3 of 6 <br />