Amend 2 Civic Plus Advantage - Laserfiche WebLink

coo Proposal for the City of Everett,WA What Is Community Engagement? At its core,community engagement is expectation. More than 75 percent of U.S. residents are connected online.They bank online.They pay bills online. They chat,they opine,they find love... all via the internet.The web has become the first resource for the vast majority of people when they need to find an answer to a question,'locate a service,file a complaint or conduct business. The expectation is that local government should be conducting business online as well. However, having an engaged community means going beyond the basics of the web. Community engagement is: • Transparency-Removing the veil from local government by providing citizens with open access to government through citizen-centric technologies and information structures • Citizen Sourcing -Encouraging citizens to get active,get involved and take ownership of local issues,all through an easily available communication method they're likely to use • MicroVoting–Allowing citizens'voices to be heard, and making that voice resonate with government leaders in ways that allow for a finger to be placed on the pulse of the citizen's wants and needs Local governments provide so much service, infrastructure and support to our communities, but too often those efforts go unnoticed and unappreciated. Community engagement is a two-way street–it's letting your citizens have a voice and letting them know why government matters. Where You Rank on the Community Engagement ScaleTM Governments across the nation find / •/ –Fully Engaged themselves in various stages on the Community Engagement ScaleTM. Some � –Participatory may inhabit multiple stages,and others may be reluctant to engage more deeply due to concerns of openness and the r ® e-Receptive 1/4 criticism that may accompany it. 11'4 r Where does the city of Everett fit within Active the 6 Levels of Digital Community Engagement?What does each stage look t1r like?What will it take to reach the top? o — -J O–Emerging Only CivicPlus can provide these answers, because CivicPlus is the only government 0–Static website provider focused on equipping R k P !'f communities to better engage and interact with their citizens. How CivicPlus Can Make Your Job Easier All of our modules and features are designed to help improve interaction with citizens and users on your website, but here are a few examples from CivicPlus that help take community engagement to the next level: • Citizen Request Tracker • Community Voice"' • Alert Center • Calendar • Facilities and Reservations • Form Center • Notify Me® • News Flash • ePayment Center