Amend 2 Civic Plus Advantage - Laserfiche WebLink

Cp Service & License Agreement for Everett,WA 3. Client may contract, by written amendment to this agreement,with CivicPlus for additional Annual Services that exceed those defined in Exhibit A.CivicPlus will invoice Client for Annual Services immediately prior to project Go-Live. 4. Services that involve billable time beyond the contracted amount will be documented and invoiced.Written approval by the Client is necessary before billable time is incurred. 5. Modules that incur additional usage fees may be purchased and activated at any time. CivicPlus Advantage Billing & Payment Terms The following agreement terms apply to the CivicPlus Advantage Plan—whereby the initial project development fees and recurring fees are paid equally over a three(3)year period.See Exhibit A for complete details and fee options. 6. Billing for the CivicPlus Advantage Plan begins upon contract signing. 7. The Client shall sign a project completion and acceptance form prior to Project Go-Live.All Parties agree that the website will not go-live until the project is accepted in writing by the Client. At the time of project acceptance, immediately prior to website go-live, if the City does not reasonably agree that CivicPlus has delivered a fully functioning government website, CivicPlus will refund any fees paid, and cancel any project development invoices outstanding, and cancel this agreement completely,with no remaining obligations, By signing the project acceptance form,the City agrees that CivicPlus has created a fully functioning government website; at that time the website will go-live. 8. The CivicPlus Advantage Plan provides a fixed fee for an Agreement term of 36 months from the first date of billing.At 36 months, Client has the following options: a. Contract for 12 months of standard Annual Services with CivicPlus. Base rate of$12,987 is subject to a technology investment and benefit fee of 3 percent(%)of the total Annual Services costs. i. After forty-eight(48)months of continuous service, Client is entitled to a no-cost redesign,details noted in Exhibit B. Redesigns that include additional features not available on the original website may be subject to additional charges.Additional features include,but are not limited to, additional modules and integration of third-party software. b. Terminate services with CivicPlus by providing written notice as noted in Term 15. 9. Fees for the CivicPlus Advantage Plan are invoiced prior to the year of service.They are due by the first of the following month, but no sooner than 30 days from invoice date. 10. Project development will be discontinued if payment is not made within 30 days after the invoice due date. 11. After project go-live,if the Client's account exceeds 60 days past due, Support will be discontinued until the Client's account is made current. If the Client's account exceeds 90 days past due,Annual Services will be discontinued until the Client's account is made current.Client will be given 30 days notice prior to discontinuation of services for non-payment. 12. The Client will be invoiced electronically through email. Upon request CivicPlus will mail invoices and the Client will be charged a$5.00 convenience fee. 13. Unless otherwise limited by law,a finance charge of 2.9 percent(%)per month or$5.00,whichever is greater,will be added to past due accounts. Payments received will be applied first to finance charges,then to the oldest outstanding invoice(s). 14. Provided the Client's account is current,at any time the Client may request, and CivicPlus will provide, an electronic copy of the website graphic designs,the page content, all module content, all importable/exportable data, and all archived information ("Customer Content"). Client agrees to pay$250 per completed request. Provided the Client's account is current, upon termination of services Client may request,and CivicPlus will provide, a complimentary electronic copy of website Customer Content. Agreement Renewal 15. Either party may terminate this Agreement at the end of the contract term by providing the other party with 60 days written notice, prior to the contract renewal date.Alternatively,the Client may, upon receipt of the CivicPlus invoice for the renewal, give notice of termination.The Contract Renewal Date is thirty-six(36) months after the original contract was signed by the Client. Renewal Options are listed in Term 8 of this Agreement. 16. In the event of early termination of the Agreement by the Client within the first twelve(12)months of the Agreement,full payment of the remainder of the total First Year fees are due within 15 days of termination, unless Client terminated this Agreement for cause because of CivicPlus breach of this Agreement, in which case no fees are due. Page 2 of 5 CivicPlus•317 Houston St.,Suite E•Manhattan,KS 66502•www.CivicPlus.com Toll Free 888-228-2233•Accounting Ext.291 •Support Ext.307•Fax 785-587-8951