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cop Proposal for the City of Everett,WA <br /> Hosting & Security Features <br /> CivicPlus' Network Operations Center—based in Kansas City, MO—is set up specifically for website hosting and <br /> administration. Redundant power sources and internet access ensure consistent and stable connections, and regular <br /> hardware upgrades make certain that CivicPlus-hosted sites are maintained on up-to-date, reliable equipment. <br /> Hosting With CivlcPlus Includes: <br /> • Shared Web/SQL Server • Natural Gas Powered Generator <br /> • DNS Consulting and Maintenance • Nightly Tape Backup <br /> • Monitor Bandwidth-Router Traffic • Intrusion Detection and Prevention <br /> • Redundant ISP • Antivirus Protection <br /> • Redundant Cooling • Hardware Upgrades <br /> • <br /> Physical Security Biometric access <br /> • Proximity card key system prevents unauthorized access to servers <br /> • High-resolution, closed-circuit video with time lapse recording covering secured <br /> areas <br /> • All visitors require a full-time escort within hosting area <br /> • Redundant cooling systems <br /> Power • All systems fed by uninterruptible power supplies(UPSs)with diesel-powered <br /> generator backup <br /> Bandwidth • 1GB burstable internet capability with option to expand <br /> • Multiple carriers to provide redundancy for continuous connectivity—including <br /> MCINerizon, Hurricane Electric and Cogent <br /> • AT&T:45Mbps fiber optic network <br /> • Cox: 100Mbps fiber optic network <br /> • BGP internet routing;continuously monitor and manually balance internet load <br /> between carriers for optimal speed <br /> Monitoring • Round-the-clock(24/7/365)monitoring of all critical components, including: internet <br /> connectivity, servers, routers, switches and power systems <br /> Backup • Tape backup performed daily <br /> • Off-site tape archive <br /> Antivirus • Continuously scan system <br /> • Signature files auto-updated every 4 hours from national registry <br /> Data Security • Server operating systems applied as necessary <br /> • Router level port blocking and reporting <br /> • Router level packet filtering and reporting <br /> • Server level port blocking and logging <br /> • Ongoing security analysis by Cisco security specialist <br /> Data Redundancy • <br /> RAID Level 5 data storage array <br /> • RAID 1 +0 <br /> Intrusion Detection • Redundant Palo Alto Advanced Services Firewalls <br /> Staff Certifications • Full-time electrical engineers(EE) <br /> • Full-time Microsoft-certified systems engineers(MCSE) <br /> • Full-time Cisco-certified network associates(CCNA) <br /> • Full-time Cisco-certified network professionals (CCNP) <br /> 10 <br />