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6 <br /> CITY OF EVERETT <br /> CONCESSION AGREEMENT <br /> THIS AGREEMENT made and entered into on this 1st day of June, 2006,by and between the <br /> CITY OF EVERETT, a municipal corporation under the laws of the State of Washington, <br /> hereinafter referred to as the "City," and Dog Day Afternoon,whose address 1417%2 9t street, <br /> Marysville, WA, 98270, hereinafter referred to as the "Concessionaire." <br /> 1. BACKGROUND <br /> 1.1 The City desires to engage Concessionaire to provide concessions at the park location(s) <br /> described in Exhibit A ("Locations"). <br /> 1.2 Concessionaire represented, and by entering into this Agreement now represents, that it is <br /> fully qualified to provide concession services at such Locations. <br /> 2. RESPONSIBILITIES <br /> 2.1 Concession Services <br /> 2.1.2 Concessionaire shall sell those products and food items and provide those services listed <br /> in Exhibit B (the "Products/Services") at the Locations between the dates stated in Exhibit A for <br /> each Location. Concessionaire may only do business where designated by the City at the <br /> Location approved by the City. The City may designate the specific spot within a Location that <br /> Concessionaire may operate and may change such spots with reasonable notice. Concessionaire <br /> shall conduct all its operations in conformity with all applicable federal and state laws,rules and <br /> regulations, local ordinances, and City policies, rules and regulations relating to concessions and <br /> to the Locations. Concessionaire shall not install or vend from vending machines. <br /> 2.1.3 This concession is not exclusive; the City reserves the right to allow other vendors to sell <br /> products and services at the Locations. The City may schedule special events, including sporting <br /> events and tournaments at the Locations. The City reserves the right to grant additional <br /> concessions. A designated representative from the City of Everett Parks and Recreation <br /> Department will coordinate special events and liaison with the Concessionaire. <br /> 2.1.4 Concessionaire may not advertise any product or service it does not sell or offer at a <br /> Location. <br /> 2.2 Customer Service <br /> Concessionaire acknowledges that providing high quality and effective customer service is of <br /> paramount importance and agrees to comply with this standard. The City expects customers to <br /> be treated with courtesy, dignity and respect. Concessionaire agrees to inform the Parks and <br /> Recreation Department designated representative of any problems with customer service or <br /> customer complaints. <br /> 17 <br />