2119 MCDOUGALL AVE 2018-01-02 MF Import

Page 1 Service Request 9/26/2013 12:48 Request Information Request No 00122589 Date 811912013 Time 06:30 Status FIR Recorded By HSR HOFFMAN, STEVEN R. Billing Code Customer Information Customer Name WALLIS, AARON Customer Id Address 2119 MCDOUGALL AVE Apartment No City Zip Phone No (206 ) 251-3781 Ext Second Phone ( 360 ) 6570994 Ext E-Mail Address s1poynerd2yahoo.com Problem Information Address 2119 Street MCDOUGALLAVE From Cross Street To Cross Street Initiated From PUBLIC PUBLIC City Subdivision Problem Details PLEASE DESCRIBE THE TYPE OF REQUEST: WE ARE REPAIRING OUR SIDE SEWER IN OUR FRONT YARD. WHEN WE HAD OUR SEWER SNAKED AND VIDEOED, ROTO ROOTER TOLD US TO CONTACT THE CITY OF EVERETT WHEN WE REACHED THE SIDEWALK, SINCE THE BREAK WAS SOMEWHERE BETWEEN OUR HILL AND THE SIDEWALK. WE WOULD LIKE SOMEONE TO COME OUT AND TAKE A LOOK. WE ARE NOT SURE AT WHAT POINT IN TIME WE NEED TO HAVE UTILITIES INVOLVED TO HOOK US UP TO THE CITY SEWER LINE, THANK YOU, SARAH POYNER WALLIS & AARON WALLIS Problem SEWER SEWER Sub Problem Down Date Down Time Assignment Information Assigned To SDD STECHER, DANIEL D. Responded Date Responded Time Left Date Left Time Work Order No. Action Taken DISPATCH RECEIVED THIS EMAIL CONCERN, HAS ENTER IT INTO CASS WORKS. A REPLY EMAIL WAS SENT TO THE CUSTOMER EXPLAINING THAT IT HAS BEEN RECORDED INTO PUBLIC WORKS TRACKING SYSTEM FORWARDED TO YOUR DEPT. 9126113 L 12:47 - CUSTOMER CALLED LOOKING FOR INFORMATION ON THE ISSUE. CUSTOMER SAYS THAT LOCATE SERVICE HAS BEEN DONE BUT HAS NOT HEARD FROM COE. CUSTOMER LOOKING FOR A CALL BACK. DISPATCHED TO 779 UPDATE: 8126113 8:23 CUSTOMER CALLING TO INQUIRE IF THEY NEEDED TO PERFORM ANY ADDITIONAL TASKS. PER 779 NO. 757 HAS INSTRUCTIONS TO REPAIR. 448 Completed By: Date: Logged By