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System Agreement <br /> This System Agreement("Agreement"),effective as of the 31 day of December,2006,is made by and between <br /> r "erizon Entity Name("Verizon"): Verizon Business Financial B. Customer Name("Customer") <br /> .agement Corporation on behalf of <br /> Verizon Select Services,Inc City of Everett <br /> Address: 1800 415`Street Address: 3101 Cedar St <br /> City: Everett State: WA Zip Code: 98201 City: Everett State: WA Zip Code: 98201 <br /> Contact Name and Phone Number: Customer Billing Address(if different): <br /> J.D.Braathen 425.261.7828 3101 Cedar St <br /> City: Everett State: WA Zip Code: 98201 <br /> Quote Number(if applicable) <br /> Contact Name and Phone Number: <br /> Jeanette Postma 425.257.7701 <br /> C. Select all applicable options: Verizon Maintenance Services Cont'd. <br /> ❑ New System/Service Sale ❑ Integrated Maintenance 24x7x2 Advance Replacement <br /> ❑ Adds/Upgrade to Existing System ❑ Integrated Maintenance 24x7x4 Advance Replacement <br /> Installation Services ❑ Integrated Maintenance 24x7x2 On-Site Support <br /> El Integrated Maintenance 24x7x4 On-Site Support <br /> ERIZON MAINTENANCE SERVICES ❑ 8x5 Switch&Phones <br /> ❑ Data Maintenance Next Business Day Remote ® 8x5 Switch&Proprietary Phones <br /> ❑ Data Maintenance 4-Hour Remote ❑ 8x5 Switch Only <br /> ❑ Data Maintenance 4-Hour On-Site ❑ 8x5 Ancillary/Auxiliary Equipment <br /> ❑ Data Maintenance 8-Hour On-Site ❑ 8x5 Nortel Norstar <br /> ❑ Video Central Support Next Business Day On-Site ❑ 8x5 NEC Electra Elite <br /> ❑ Video Central Support Next Business Day Remote ❑ 8x5 Business Communication Manager <br /> ❑ Connectivity Assurance ❑ 8x5 Centrex CPE <br /> ❑ IP Phones Next Business Day ❑24x7 Switch&Proprietary Phones <br /> ❑ IP Telephony Application Server Platform 4-Hour Remote ❑24x7 Switch Only <br /> ❑ IP Telephony Application Server Platform 4-Hour On-Site ❑24x7 Ancillary/Auxiliary Equipment <br /> ❑ IP Telephony Application Server Platform 8-Hour On-Site ❑24x7 Nortel Norstar <br /> ❑ IP Telephony Software Support ❑24x7 NEC Electra Elite <br /> ❑ IP Telephony Software Support with Upgrades ❑24x7 Business Communication Manager <br /> ❑ Integrated Maintenance Software Support ❑24x7 Voice Service Plus <br /> ❑ Integrated Maintenance Software Support with Upgrades ❑24x7 Centrex CPE <br /> ❑ Integrated Maintenance 8x5x4 Advance Replacement ❑ Software Release Subscription(SRS) <br /> ❑ Integrated Maintenance 8x5x4 On-Site Support ® On-Site Technician <br /> ❑ Integrated Maintenance 8x5 Next Business Day Advance ❑ Supplemental Warranty Coverage(extends the standard warranty <br /> Replacement to 24 hour coverage for major failures during the warranty period) <br /> ❑ Integrated Maintenance 8x5 Next Business Day On-Site ❑ Other <br /> Support <br /> L <br /> Rev. 10.04.06 Page 1 of 11 z ESC#0148 <br />