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System Agreement <br /> Customer shall,if required,execute a separate software license agreement in a form satisfactory to the software <br /> publisher or equipment manufacturer. <br /> 9. Customer Responsibilities. Customer will: <br /> 9.1. Allow Verizon access for installation,inspection,testing,maintenance and repair of the System and <br /> performance of any required activity. <br /> 9.2. Provide suitable building facilities for the System in accordance with local codes,including but not limited to <br /> ducting,conduit,structural borings,etc. for cable and conductors in floors,ceilings and walls;electrical service with <br /> suitable terminals and power surge protection devices;and metallic grounds with sufficient slack in the equipment <br /> room,installed in conformity with the National Electrical Code and local codes. <br /> 9.3. Provide necessary heating,cooling,humidity and dust control as required by manufacturer specifications. <br /> 9.4. Remove existing equipment or cable that interferes with System installation. <br /> 9.5. Identify and disclose to Verizon concealed equipment,wiring or conditions that might be affected by or might <br /> affect the installation of the System. Customer shall defend and hold Verizon harmless from any claim,damage or <br /> liability resulting from a failure to disclose this information. <br /> 9.6. Authorize Verizon,at Customer's expense,to make service requests upon third parties for System <br /> interconnection requirements, including obtaining telephone service for testing where necessary. <br /> 9.7. Designate trash deposit points on each floor on which the System is to be installed where Verizon will place <br /> waste for removal by Customer. <br /> 9.8. Cooperate with Verizon's requests for assistance in testing or installation. <br /> 9.9. Be responsible for providing adequate back-up of data and for restoring data to repaired equipment. <br /> 9.10. If the System is to be connected to the public network,be solely responsible for selection,implementation <br /> and maintenance of security features for defense against unauthorized long distance calling,and for payment of long <br /> distance,toll and other telecommunications charges incurred through use of the System. <br /> 9.11. Immediately notify Verizon of any anticipated delay in building availability or inability to meet any of the <br /> above listed requirements. <br /> 10. Changes In/Additions to System. <br /> 10.1 Customer may order additional equipment,software,and/or services pursuant to a written Amendment, <br /> Customer purchase order or similar document,and such order shall be governed by this Agreement,including <br /> without limitation Section 4,and shall specifically reference this Agreement. <br /> 10.2 Customer shall also have the right,by written notice,to propose changes in the System under this Agreement <br /> and any Statement of Work("Change Orders")and Verizon shall comply to the extent it deems feasible and <br /> reasonable. If Verizon determines that such changes cause an increase or decrease in the cost of or time required for <br /> performance,Verizon shall advise Customer and such adjustments shall be reflected in a written Change Order. <br /> Should Verizon encounter,in installing the System,any concealed or unknown condition not expressly set forth in <br /> the applicable Statement of Work,which condition affects the price or schedule for installation of the System,the <br /> price and/or the schedule shall be equitably adjusted by Change Order to cover all costs, including but not limited to <br /> labor,equipment,materials and tools necessary to carry out the change. <br /> 10.3 No Change Order shall become effective as a part of this Agreement and the applicable Statement of Work, <br /> and no changes in the System shall be initiated,until the Change Order is mutually agreed upon in writing. Verizon <br /> shall not be obligated to consider or accept any Change Order that results in a decrease of more than twenty percent <br /> (20%)in the total price of the System. Verizon may also propose changes in or additions to the System,and may <br /> proceed with such changes upon execution by Customer and Verizon of a written Change Order. <br /> 11. Warranty. Verizon warrants that it will perform the services provided under this Agreement in a good and <br /> workmanlike manner. Unless otherwise set forth in an Exhibit,all manufacturers'/publishers' warranties for <br /> equipment and/or software provided hereunder are passed through to Customer and warranty claims shall be <br /> presented by Customer directly to the manufacturer/publisher. <br /> THE WARRANTIES SET FORTH IN THIS AGREEMENT ARE IN LIEU OF ALL OTHER WARRANTIES <br /> FROM VERIZON,UNLESS OTHERWISE STATED IN AN EXHIBIT. OTHERWISE VERIZON DISCLAIMS <br /> ALL WARRANTIES,EXPRESS OR IMPLIED,INCLUDING BUT NOT LIMITED TO IMPLIED <br /> Rev. 10.04.06 Page 6 of 11 ESC# <br /> 0148 <br />