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'4� Form a38 4/1/OB Copy Pa�t#15-0-0�90 <br /> e� <br /> •�L i ST If:ITlR Job# y'Z`�i�(7 <br /> /lfATfl7 <br /> "'�—�rr..n��.,u.,,�,.i.�.u. CO.NPA,17' <br /> Customer Satisfaction Form <br /> . � . • . . <br /> Your Installation Technician Today Was �A�� ��„(„��� <br /> Your feedback whether positive or negative is extremely important to us. We would greatl� appreciale <br /> any comments you have to offer. Please email us at customersatisfaction@fastwaterheater.com <br /> or call us at 866-417-DO?.2 ext 521. Please leave your name and the job number with your comments. <br /> The job number can be found in the upper right hand corner of this form. <br /> You may receive a follow up survey asking you about our service today. <br /> If you would give us anything /ess than a "10", please let us know: <br /> Maybe we can help! <br /> , • - . <br /> J ./ <br /> 1. lNas thc new unif checked 1or wafer leaks? 6. Wafer lines purged? <br /> � 2. Gas line soap lesfed(or gas leaks? 7. Themiosfat adjustod to i20 degrees? <br /> 3.Audible elecMc fesf? 8. Owners manual, wananty inlo,service sfickers on tank7 <br /> 4. LYashing machine drain hose replaced il used? 9. /ns(alfation ama leR dean? <br /> 5. II gas was shut oIl, were other applimices relit and fested? f 0. Technician answered all ol your questions? <br /> � � <br /> �. ' �'.nC/ti'_�� `���;i.-�/)7?% _ — <br /> CustomerSipnafure ; Cus(omerPrintedName <br /> • � ' ' � P • <br /> 1. Why was addilional work required fo bring my wafcn c�afcr up to code7 <br /> N'hen instolled Impropetly,a water healer will not only have a shortened lile,but can be a dangemus appliance. As a msull,stalcs have have adopted codes <br /> Ihot regulale�r.;ler healer installalion and require permils anA inspections on lhe majotlty o(installations. The codes are updaled every lhree years while water <br /> healers typically lasl betv,�een 8 and 12 years. As a resull,it is nol uncommon that Ihere are ilems lhat need to be addressed in any home over ihree years of <br /> age. Enfomement of stale codes vanes grcatly by municipality. Our phiiosophy is to install your water heater as specified in lhe code adopted by lhe state <br /> and Ih�manulacturers inslrudions. Any quoled i�ems on your Past ineoice will hcve the code num6er preceding il and the ba�k ot ihe form has the acWal <br /> language lot the code being addmssed. <br /> 2.How does the permit and Inspecfion work7 <br /> You will receive your permil in the mail in Ihe next T.tin weeks. lhe poimit�sill come wi�h.n InsWetion letter and phone number lo eall for inspection. <br /> Once you schedule your inspection,an inspector fmm the;iry or counh/will come aut lo inspect the work. In lhe evenl!hal Nn inspeclion does not <br /> pass,picasc canlacl us oi 800-054-8955 <br /> 7. Who do I wll lor Wananty work7 <br /> Past Waler Hnatcr is Iho warranty service agent lor neady every manu(acWrer. If there is a pwblem wdh Ihe lank,you can ca�l us direcUy at 800d54-8955 <br />