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• Ability to identify via on-line reporting, by numeric code or text, the originating location <br /> of deposits made by City departments <br /> • Image viewing of deposit tickets <br /> • Image viewing of canceled checks <br /> • Image viewing of Positive Pay exception items <br /> • Stop payments <br /> • Funds transfers between accounts <br /> • The City shall not be charged or penalized for an overdraft if it is the result of the <br /> account balance information not being available at the specified time. <br /> • The financial institution will provide float information on all deposited items. <br /> D. Account Maintenance <br /> 1. Statements <br /> Monthly Statements showing the overall activity of the City's account(s) will be provided. These <br /> reports shall include a monthly detailed analysis of the banking institution's fees for operating the <br /> City's account(s). Monthly statements and images of canceled checks (front and back) will be <br /> provided on CD-Rom or other mutually acceptable electronic format. The monthly statement will <br /> include the amount of interest paid or fees charged as a result of the daily funds balance. <br /> An Annual Bank Analysis Statement will be provided following year-end (December 31) showing <br /> comparative data for the year by month and by major service cost category to be identified by the <br /> City. This information will be "actual" data and shall include columns for units processed and <br /> collected, and ledger balances. This report will be provided at no additional cost to the City. <br /> 2. Resource Personnel.. <br /> The financial institution shall identify personnel in both the City of Everett branch and main office <br /> who are available during normal working hours to answer questions pertaining to transactions, <br /> requiring more detailed explanation. These personnel shall be familiar with the City's account(s) <br /> and the Banking Services Contract. <br /> 3. Credit/Debit Card Services <br /> The financial institution will provide the City with the ability to accept payment through the use of <br /> credit/debit cards and review transaction detail by location via the internet. The City currently <br /> accepts MasterCard and Visa cards at 21 of its locations, but may expand this service. The City <br /> will be credited daily for the gross amount of the bank card transactions. Any sales discount fee or <br /> percentage proposed will be billed at the end of each month as part of the activity charges. <br /> 4. Overdraft Protection <br /> The financial institution shall provide the City with overdraft protection including daylight <br /> overdrafts. The financial institution will honor all demands upon the City's account(s) including <br /> outgoing wire instructions by the City. In the proposal, the financial institution shall state the cost <br /> of providing the overdraft protection, including, if used, a benchmark on which the financial <br /> institution will determine the interest to be charged on overdrafts, and current rates. <br /> 50 <br /> 2008-093 —RFP,Banking Services 12 of 28 <br />