Catholic Community Services 2/22/2017

City of Everett Human Needs Grant January 1, 2017 through December 31, 2017 Catholic Community Services Volunteer Chore Services EXHIBIT A: Program Summary PROGRAM OBJECTIVE The recruiters secure volunteers who serve low-income seniors and adults who have functional disabilities, to provide the support they need to live with dignity in their own homes and to provide access to health and social services that will help them remain an active part of our community. PROGRAM COMPONENTS AND STRUCTURE: Volunteer Chore Services has 8 components: 1) Client Intake 2) Client in-home assessment 3) Volunteer Recruitment 4) Volunteer Orientation 5) Volunteer and client match 6) Volunteer training 7) Client follow-up 8) Volunteer follow-up concerning match between client and volunteer. Client referrals come from various sources including D.S.H.S, doctor's offices, hospital social workers, insurance providers, relatives, and neighbors, and self-referrals. Volunteers provide services for clients and assist with activities of daily living.Their interaction with the clients minimizes safety concerns and the isolation which is frequently experienced by elders and bridges the service gap for persons ineligible for paid chore services. Who is to be served: Low-income functionally disabled adults and seniors are the target population. These are the adults and elders who may"fall through the cracks"due to lack of family support and financial resources. How and when will the service be provided: Volunteer chore services are provided in the client's homes. The schedule is arranged to meet both the client's need and the volunteer's availability. Services are provided throughout the week as well as in the evenings or on the weekend. Catholic Community Services office is open Monday thru Friday from 8:30 AM to 5 PM; however, staff is available evening and weekends for pre-arranged appointments. Service Providers: The services are provided by trained volunteers. Volunteers come from a variety of different backgrounds and skill set. Each volunteer is required to complete a background check, provide personal references and attend an orientation process. Volunteers provide our community with hours of needed services in health, education, social services, and in the arts and recreation.