2015/09/09 Council Agenda Packet

IV. PROPOSAL EVALUATION PROCESS SELECTION CRITERIA Cost - 40 points The lowest cost proposal will receive forty (40) points. All other proposals will receive a Wportionate-am-ount-of-fai:y-po111ts- ase,d on the, ratln each nrnnosal to -the lowest proposal. P= C, x40 C', Where P = points awarded out of a maximum possible forty (40) C„ = Cost of a Proposal (other than the lowest cost proposal) C, = Cost of the Lowest Proposal For example, if the lowest cost proposal is $300,000, and another proposal costs $400,000, the lowest cost proposal of $300,000 would be awarded 40 points and the other proposal costing $400,000 would be awarded 30 points. 30= $300,000x 40 $400,000 Experience -10 points Vendors must demonstrate an ability, knowledge, and background in successfully providing banking services to customers whose banking needs are similar to the City's. Experience in municipal banking services is preferred. Proposers will receive two (2) points for every year of municipal banking experience up to a maximum of ten (10) points. Customer Service Staff - 20 points Proposals will receive points for experienced customer service staff assigned or dedicated to the City's accounts as follows: An experienced (minimum of 5 years in public sector banking) dedicated account manager will receive eight (8) points and each back-up personnel, who will be familiar with the account and can fulfill the account manager function as needed, will receive four (4) points. A maximum of twenty points will be awarded in this category. Customer Satisfaction -10 points Proposers will receive up to ten (10) points based on responses to City inquiries of existing/past customer's satisfaction with the proposer.