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QUALITATIVE RESEARCH - <br /> KEY MESSAGES <br /> Parking congestion is bad, getting worse. <br /> Trouble spots: core area, Colby, County complex, <br /> Events Center and other attractions; evenings and <br /> weekends. <br /> The main problem is employees parking on-street in <br /> customer stalls. <br /> Why? Enforcement is inconsistent - or non-existent. <br /> Parking management strategies should consider paid <br /> on-street parking. <br /> More off-street garages may also be needed . <br /> Downtown parking system improvements require <br /> education and leadership. <br /> Barney & Worth, Inc. <br /> RICK WILLIAMS CONSULTING 11 <br />