Jan Dwyer Bang of Boundless Results 6/7/2018

CITY CITY OF EVERETT PROFESSIONAL SERVICES AGREEMENT Effective Date: May18,2018 Trainer Name Jan Dwyer Bang of Boundless Results Address 14415 Riverwalk Drive E., Sumner, WA, 98390 Phone 206-913-7646 Fax 253-891-4039 Email jan@jandwyerbang.com UBI No. 601-708-695 Everett Business License No. 056564 Training: Trainer will provide the following training in a competent and professional manner at the dates and times indicated: Date and Time Location Training To Be Provided Monday,June 11, 2018 Public Works 9:30 am—noon& "Dealing with Difficult Customers" 1:30 p.m.-4:00 p.m. Without a written directive of an authorized representative of the City, the Trainer shall not perform any services that are in addition to, or beyond the scope of, this Agreement. If the Trainer's proposal is attached as an exhibit, and if such proposal contains or incorporates any conditions or terms in addition to or different from the terms of this Agreement, then the Trainer expressly agrees that such conditions or terms are neither incorporated nor included into this Agreement between the City and Trainer. Time of Beginning and Completion of Performance. This Agreement shall commence as of the date of execution of this Agreement and shall be completed by Friday, June 29, 2018. Compensation. The City shall pay the Trainer only for services actually rendered. Such payment shall be full compensation for the services rendered, including, but not limited to, all labor, materials, supplies, equipment and incidentals. The Trainer shall be paid as follows: $2,500.00 total for the two half-day classes. Trainer may receive payment as reimbursement for Eligible Expenses actually incurred. "Eligible Expenses" means those types and amounts of expenses approved for reimbursement by the City. If approval for reimbursement is not obtained from the City prior to the Trainer's incurring the expense, Trainer acknowledges that the City retains the option not to reimburse the Trainer. If, and to the extent, overnight lodging in western Washington is authorized, Trainer is strongly encouraged to lodge within the corporate limits of City. When authorized, Trainer will be reimbursed 100% of lodging expense, if lodged within the corporate limits of the City, but Trainer will be reimbursed 50% of lodging expense when lodged outside the corporate limits of the City. If authorized,the City may(at its sole option)obtain or arrange air travel for the Trainer. Eligible expenses shall not exceed$0.00. Page 1