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2017 Opioid Education Project January 30, 2018 <br /> Questionnaire <br /> Point in Time / Client Satisfaction To be determined <br /> Annual Survey and Report (electronic <br /> copy) <br /> 2018 Opioid Education Plan To be determined <br /> (electronic copy preferred) <br /> All regularly published and mailed <br /> Senior Center newsletters, brochures, When printed <br /> and other documents that details <br /> programs / services. <br /> III. HOURS OF SERVICE <br /> The Agency will be open and provide services during its normal business hours <br /> of 10:00 AM to 3:00 PM Monday through Friday. <br /> IV. REIMBURSEMENT <br /> The request for reimbursement must be submitted on forms approved by LTCA. <br /> The monthly billing shall be based on allowable expenses and be accompanied <br /> by monthly expenditure reports showing line-item expenditures corresponding to <br /> the Approved Budget or amended Approved Budget Exhibit C. <br /> V. TRAINING REQUIREMENTS <br /> The Agency shall establish a training plan for all employees performing services <br /> under this Contract. The plan shall provide for orientation of new employees and <br /> ongoing in-service training for continuing employees. The training must be <br /> provided by qualified persons and will include either formal training sessions or <br /> on-the-job training. The dates and topics of training received shall be <br /> documented in a central file or in the personnel files of all employees who have <br /> received the training. <br /> VI. EMERGENCY PROCEDURES <br /> A. The Agency must establish a written plan that describes procedures to be <br /> followed in the event a client becomes ill or is injured while at the Agency's <br /> Center or if staff is in the client's home. The plan must be thoroughly <br /> explained to staff and volunteers. <br /> Exhibit A <br /> A-18-76-04-198 <br /> City of Everett—Carl Gipson Senior Center <br /> Page 2 of 4 <br />