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Paymentus <br /> GENERAL TERMS AND CONDITIONS <br /> 1 Definitions: Paymentus shall provide Users the <br /> opportunity to make Payments by Visa, MasterCard, <br /> For the purposes of this Agreement, the and E-check only. Payments may be made by <br /> following terms and words shall have the meaning Interactive Telephone Voice Response System <br /> ascribed to them, unless the context clearly indicates ("IVR") or secure Internet interface provided at the <br /> otherwise. Paymentus Corporation's web site or other websites <br /> part of Paymentus' Instant Payment Network <br /> 1.1 "Agreement " or "Contract" shall refer to ("WebSites"),collectively referred to as the("System" <br /> this Agreement,as amended from time to time,which or"Platform"). <br /> shall constitute an authorization for the term of this <br /> contract for Paymentus to be the exclusive provider 2.2 Professionalism <br /> of services, stated herein, to the Client, provided <br /> however, Client can utilize other service providers for Paymentus shall perform in a professional <br /> services not contemplated hereunder. This manner all Services required to be performed under <br /> exclusively is subject to and limited by applicable this Agreement. <br /> Washington state law and applicable public agency <br /> procurement and purchasing regulations and policies. 3 Compensation <br /> 1.2 "User" shall mean the users of the Client's 3.1 No Cost Installation <br /> services <br /> Paymentus will charge no fees related to the <br /> 1.3 "Effective Date"shall be the last date upon initial setup and personalization of its standard <br /> which the parties signed this Agreement. The service for both Web and IVR interfaces. <br /> Agreement will not be effective against any party until <br /> the said date 3.2 Paymentus Service Fee <br /> 1.4 "Launch Date" shall be the date on which For each payment, Paymentus will charge a <br /> Client launches this service to the Users Paymentus Service Fee as per Schedule A <br /> (hereinafter called"Paymentus Service Fee"). <br /> 1.5 "Payment" shall mean Users to make <br /> payments for Client's services or Client's bills A schedule of Paymentus Service Fee is <br /> 1.6 "Payment Amount" shall mean the bill <br /> attached hereto as Schedule A. <br /> amount User wants to pay to the Client. <br /> 1.7 "Services"shall include the performance of 4 Payment Processing <br /> the Services outlined in section 2 of this Agreement 4.1 Integration with Client's Billing System <br /> 1.8 "Paymentus Authorized Processor" shall At no cost to Client, Paymentus will develop <br /> mean a Paymentus authorized merchant account one(1)file format interface with Client's billing system <br /> provider and payment processing gateway using Client's existing text file format currently used <br /> 1.9 "Average Bill Amount"shall mean the total to post payments to Client's billing system. Client will <br /> amount of Payments collected through Paymentus be responsible to provide Paymentus with the one file <br /> system in a given month divided by the number of the format specification and will fully cooperate with <br /> Payments for the same month. Paymentus during the development of the said <br /> interface.If Client chooses to create an automated file <br /> integration process to download the posting file, due <br /> 2 Description of Services to be performed to Paymentus security requirements, Client will use <br /> Paymentus specified integration process. Paymentus <br /> 2.1 Scope of Services platform is an independent full service fully hosted <br /> platform per PCI-DSS requirements for a fully hosted <br /> solution.As such, Paymentus platform does and can • <br /> Master Services Agreement—Absorbed Page 2 of 8 <br /> 100205 <br />