ORCA 6/13/2019 - Laserfiche WebLink

7.0 INDIVIDUAL AGENCY RESPONSIBILITIES 7.1 General Responsibilities. In addition to, and not in limitation of other Agency performance requirements contained in this Agreement, each Agency shall take the following actions consistent with the provisions of this Agreement. 7.1.1 Comply with the terms of this Agreement and any policies, business rules, Service Level Agreements or guidelines adopted by the Joint Board including, but not limited to, those regarding business accounts, change management, data and system security, data management, finance, operations, privacy, and public disclosure. 7.1.2 Designate an Agency Business Manager to act as a single point of contact for the Agency to work with the Regional ORCA Operations Team (ROOT) to ensure full and timely performance of all Agency responsibilities under this Agreement. 7.1.3 Designate an ORCA Steering Committee representative for activities associated with design and implementation of the ORCA System and design and implementation of future changes to the ORCA System. 7.1.4 Designate and direct Agency representatives to participate in regional committees as may be established by the Joint Board, or in meetings with the ROOT, Systems Integrator (SI) or other ORCA Vendors, representatives of other Agencies, and any combination of such parties. 7.1.5 Comply with the business rules for fare collection and customer services practices, as may be adopted or amended by the Joint Board. 7.1.6 Continue to set its own fares and fare policies provided they are consistent with the provisions and practices set forth in this Agreement or business rules established by the Joint Board. 7.1.7 Respond to public disclosure requests as required by the Public Disclosure Act (RCW 42.56 et seq.), and coordinate Agency responses with other Agencies and the ROOT pursuant to the guidelines adopted by the Joint Board. 7.1.8 Maintain individual Agency bank accounts as outlined in the system design and as may be required by the ROOT to facilitate timely transfer of revenue allocations based on sales and use of ORCA Cards and/or ORCA Products. 7.1.9 Provide authorization to the ROOT to direct the movement of funds among the ORCA Accounts and the Agency's bank account(s) for the purposes of fare revenue settlement ("Settlement Account"). 7.1.10 Provide authorization to Internet gateway processors and other service providers as necessary for the authorization and processing of internet sales transactions. 7.1.11 For agencies requiring a non-centralized processor, establish merchant agreements with banks and system-designated gateway processors for acceptance and processing of credit and debit card transactions. Such Agency shall accept the risk of loss regarding cash, check, and credit/debit card transactions: (a) processed at the Agency's customer 18