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3.25 "ORCA Vendor(s)" means any contractor, including the Systems Integrator (SI), other than an <br /> Agency, that is retained by authority of the Joint Board and on behalf of all the Agencies to provide goods, <br /> legal, financial, technical and other services. <br /> 3.26 "Participating Agency" means an Agency on whose behalf a Business Account Lead Agency <br /> enters into an agreement with a Business Account for the sale of ORCA Cards and/or ORCA Products. <br /> 3.27 "PCI-DSS" means Payment Card Industry Data Security Standards. <br /> 3.28 "Regional ORCA Operations Team" or "ROOT" means those employees of the ROOT Agency <br /> who comprise the centrally-managed dedicated team responsible for planning, administration, <br /> management, and operations of the ORCA System, and those members of the ORCA Project Team upon <br /> transition to operations as described in Section 5.1. <br /> 3.29 "Regional Program Manager" means the ORCA Project Team manager responsible for <br /> implementation of the ORCA System and for contract administration as described in the SI Contract or <br /> other ORCA Vendor contracts. <br /> 3.30 "Regional Service Providers" means the Agencies designated by the Joint Board to perform <br /> regional functions for the ORCA System under Service Level Agreements with ROOT. <br /> 3.31 "ROOT Agency" means the agency designated by the Joint Board responsible for centralized, <br /> regional management, operations and administration of the ORCA System. <br /> 3.32 "Security Document" means a generic term for either an irrevocable letter of credit or a <br /> performance bond depending on the context. <br /> 3.33 "Service Level Agreement" (SLA) means an agreement that governs functions and performance <br /> between the ROOT and each Regional Service Provider or between the ROOT and the Agencies. <br /> 3.34 "Systems Integrator Contract" (SI) or (SI Contract) means the contract signed by Sound Transit, <br /> on behalf of the Agencies, under which the contractor shall design and implement the ORCA System. <br /> 3.35 "Transition Period" means the period during which both legacy ORCA and the ORCA System <br /> operating efforts are undertaken concurrently. <br /> 6 <br />