Frontier Communications 6/19/2019

• Frontier ETHERNET LOCAL AREA NETWORK(E-LAN)SCHEDULE COMMUNICATIONS demarcation point. If Customer requests extensions beyond the MPOE, such extension (s) shall be subject to Frontier's cabling service policies and Frontier's charges related thereto per separate Frontier Cabling Service and Fee Schedule. b. Service Router Frontier will configure the Service Router based on a basic implementation configuration,consisting of an IT assignment and Host Name allocation.Frontier will work to isolate and determine the source and severity of the problems,upon request. If a problem is identified within the Service Router,Frontier and Customer will cooperate to restore the Service Router to operational condition through the use of SmartNet. Frontier has no responsibility with respect to: (i)electrical work external to the Service Router,including but not limited to power or back-up power to or from the Service Router; (ii) Service Router failures caused by factors not related to the Service Router or outside Frontier's control,including but not limited to failure of the Service Location or any of Customer's other network equipment or facilities to conform with Frontier's specifications;(iii)use of the Service Router for any purpose other than as intended by the manufacturer; (iv)damage caused by anyone other than an Frontier employee or representative; (v)Service Router supplies, accessories,painting,or refurbishing;and(vi)any activity related to anything not furnished by Frontier,or use of Service Router which fails to conform to manufacturer or Frontier specifications. 2. CUSTOMER SERVICE ROUTER CHOICE. Customer is acquiring the Frontier provided Service Router per the terms and conditions as set forth in Exhibit 2,attached hereto and incorporated herein. If,however,Customer has chosen to acquire a service router on their own,then the words"Customer DOES NOT request Frontier Service Router"appear at the end of this Section 2 and the service router will not be provided by Frontier. Customer WANTS Frontier Service Router 3. SPECIAL CONSTRUCTION: All Services are subject to availability and Frontier Network limitations.The rates identified in this Schedule are estimated based on standard installation costs and Services may not be available at all service locations at the rates identified. If Frontier determines,in its reasonable discretion, that the costs of provisioning Service to any service location are materially higher than normal,Frontier will notify Customer of the additional costs associated with provision of the Services and request Customer's acceptance of such costs as a condition to proceeding("Special Construction"). Upon notification that Special Construction is required,Customer will have ten(10)business days to notify Frontier of its acceptance.If the Customer does not agree to the Special Construction within ten (10)business days,the Customer shall be deemed to have cancelled the Service Schedule without further liability. If the Customer agrees to the Special Construction,Frontier and Customer will execute a replacement Schedule. 4. OBLIGATIONS OF CUSTOMER. Customer shall properly use any equipment or software,and all pass codes,personal identification numbers("PINs")or other access capability obtained from Frontier or an affiliate or vendor of Frontier and shall surrender the equipment and software in good working order to Frontier at a place specified by Frontier and terminate all use of any access capability upon termination or expiration of this Schedule. Customer shall be responsible for all uses of PINs,pass codes or other access capability during or after the term hereof.Customer agrees that the Equipment and Service provided by Frontier hereunder are subject to the terms,conditions and restrictions contained in any applicable agreements(including software or other intellectual property license agreements) between Frontier and Frontier's vendors. Customer is responsible to ensure appropriate processes and protocols are in place for rate shaping to the amount of throughput ordered. Customer acknowledges that failure to comply with this responsibility may negatively impact Service performance. 5. EQUIPMENT OR SOFTWARE NOT PROVIDED BY FRONTIER. Upon notice from Frontier that the facilities, services, equipment or software not provided or approved by Frontier is causing or is likely to cause hazard,interference or service obstruction,Customer shall immediately eliminate the likelihood of hazard, interference or service obstruction. If Customer requests Frontier to troubleshoot difficulties caused by the equipment or software not provided by Frontier, and Frontier agrees to do so,Customer shall pay Frontier at its then current rates. 6. SERVICE LEVEL AGREEMENT. The E-LAN Service Level Agreement for the described Ethernet Services is attached hereto and incorporated herein as Exhibit 1. 7.Frontier agrees that in the event Customer decides to cancel services during the term of this Agreement,Customer may disconnect an existing Service and order a new or additional Service as a replacement.Customer will not be assessed any applicable early termination charges for the disconnected Service so long as,the new or additional Service does not require any special construction or cross-connection between the parties.Customer will pay the MRC for the Service being disconnected until the start of Service for the replacement Service,plus the applicable installation charge for the replacement Service. This Schedule is not effective and pricing,dates and terms are subject to change until signed by both parties,and may not be effective until approved by the FCC and/or applicable State Commission. This Schedule and any of the provisions hereof may not be modified in any manner except by mutual written agreement. The above rates do not include any taxes,fees or surcharges applicable to the Service.This Schedule,and all terms and conditions of the FSA,is the entire agreement between the parties with respect to the Services described herein,and supersedes any and all prior or contemporaneous agreements, representations,statements,negotiations,and undertakings written or oral with respect to the subject matter hereof. Frontier Communications of America,Inc. City of Everett Signature: �"� &d.-4d Signature: Printed Name: Jerry Johnson Tim Ross Printed Name: SC' y` 8Q C/e(- Title: Title: -5aie3Director Director of Sales Title: D rVm-tern Date: 6/24/2019 Date: .•ROVED TO f'M ME Nov.2018 AT 1�(�. •f 6 /V/ /:_ /i I� CERTIFIED ALL 11 .L..*� ES D.ILES,C ttorney City Clerk