Public Psychological Services 10/29/2019

Our employees are trained on HIPAA standards annually and have adopted the workplace practices described in question E above to ensure compliance to those standards. G. What is your availability for this project? Please include a statement of other work currently under way or anticipated to be in progress during the time frame of this project and show how you intend to schedule projects, so this project is accomplished as well. We are typically 5-7 business days out to schedule, but we can always accommodate agency deadlines, or other scheduling requests. Our doctors are very flexible with their schedules and will do everything within their practice to accommodate such requests.We actively monitor our availability and add additional appointments when needed. H. Describe your process to ensure compliance with Washington State laws and regulations. We are in compliance with all Washington State laws and routinely review any changes relevant to public safety hiring process. For example, in 2018,Washington state passed SB 6214 requiring that certain public safety applicants be screened for PTSD prior to hiring. In response to this regulation,we crafted language that we added to our reports to specifically address this regulation. I. Describe any relevant software programs that your firm proposes utilizing for this contract. We use gmail for email communications, an online,encrypted and HIPAA compliant online data storage, BOX, as well as a HIPAA compliant online schedule program where candidates/agencies can make their appointments ACUITY. In the case of candidates utilizing our remote testing option,an encrypted and HIPAA compliant video- conferencing service,ZOOM, is used. J. Include your firm's plans and procedures for transitioning from the current Supplier, as well as a plan for transitioning to a subsequent Supplier after the contract ends. Due to the nature of pre-employment testing,we do not anticipate needing to receive information from the current Supplier; however,we are willing to work with any former contractor as requested by the City for a smooth transition of operations. We would also be willing to work with any future Contractors as requested by the City for a smooth transition. K. Describe any additional services including training that your firms offers. LEPS-PSS offers fitness for duty evaluations, critical incident debriefings and firefighter wellness annual visits. Additionally,as a LEPS-PSS client,our psychologists offer two hours of training annually on a topic of the agency's choosing. Recent topics have included an overview of the psychological tests used and the impact of legalized marijuana on the public safety hiring process. Beginning in the Fall of 2019, LEPS-PSS will began offering traditional therapy services for first responders with a hope to offer EMDR therapy by 2020. 3.Communication and Customer Services A. Describe how your company/project manager will keep City of Everett timely informed of any issues related to delivering the services described in this RFP. We will immediately notify the City of the Everett of any issues related to delivering the services described within this RFP. B. What is your policy for returning calls and e-mails? PSS/LEPS PLLC 12