2019/12/31 Council Agenda Packet

Installation,site preparation,unloading of equipment upon delivery,safety audits and inspections, These services can be contracted through Landscape Structures and they will be provided by qualified independent,third party vendors/contractors. 14) If delivery or shipping is an additional cost to the NJPA Member,describe in detail the complete shipping and delivery program. To best serve our customers and provide them the best price for shipping,Landscape Structures provides freight FOB Destination,Pre-paid and Added.Freight is calculated on the entire order(not per component)and quoted based on negotiated shipping rates.Custom freight quotes are requested on orders which contain over-sized components that have been identified by our shipping department Once Landscape Structures receives an order,the product is entered in the computer scheduling system.Based on the product ordered,a ship date is scheduled.Every order generates a Sales Order Acknowledgement detailing to the customer what they ordered.The Scheduled Ship Date is included on this acknowledgement,which is mailed directly to the customer.If there are any conflicts with the shipping schedule,the customer works with their local sales representative to coordinate any adjustments. Landscape Structures has a 99.8 percent on-time shipping rate.In the event there is a delay in shipment,the local sales-representative is notified.They in turn notify the customer to work out a satisfactory solution for the customer, Possible options include but are not limited to splitting the delayed items into a separate shipment at no charge to the customer; shipping the entire order at a later date agreed upon by the customer and possibly expediting the shipment to meet the customer's requirements;and in very rare events,cancelling the order. 15) Specifically describe those shipping and delivery programs for Alaska,Hawaii, Canada,or any offshore delivery. Shipping,delivery,exchange and return programs for Alaska,Hawaii and other off-shore orders are treated in the same manner as orders shipping to the continental United States with the exception of ocean freight.On ocean freight shipments,the maintenance kit,which contains touch-up paint is shipped via air freight. 16) Describe any unique distribution and/or delivery methods or options offered in your proposal. Landscape Structures prides itself on how it packages its products. We go to great lengths to ensure the product is delivered to the site undamaged. Landscape Structures will work with individual customers to accommodate any special shipping requirements. 17) Please specifically describe any self-audit process or program that you plan to employ to verify compliance with yciur proposed Contract with NJPA.This process includes ensuring that NJPA Members obtain the proper pricing,that the Vendor reports all sales under the Contract each quarter, and that the Vendor remits the proper administrative fee to NJPA, As orders are received and submitted into our order processing system,they will be tagged as NJPA contract orders. The NJPA discount code will be keyed on the order alerting our accounting personnel to verify the order has received the proper pricing. 18) Identify a proposed administrative fee that you will pay to NJPA for facilitating,managing,and promoting the NJPA Contract in the event that you are awarded a Contract. This fee is typically calculated as a percentage of Vendor's sales under the Contract or as a per-unit fee: it is not a line-item addition to the Member's cost of goods. (See RFP Section 6.29 and following for details.) Landscape Structures is proposing a 2%fee on the net sales price of all products and services(excluding freight, bonding fees and taxes). Xudustrv-Specific Questions 19) Of the following main categories. identify those in which you provide solutions: playground, recreation, aquatic/beach,and/or ice arena. Landscape Structures provides solutions for playground,recreation and aquatic(splashpad)categories, 23