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A. Attachment A, describes the Scope of Services to be provided by the <br /> CONTRACTOR and the CUSTOMERs operational responsibilities, and Attachment B, <br /> Payment Terms <br /> B. The Order of Precedence shall be as follows: (1) this Contract; (2) Attachment A <br /> (3)Attachment B; and (4) Attachment C. <br /> 3. Alarm Management Scope of Services. <br /> A. The CONTRACTOR shall provide the Alarm Management Services described in <br /> Attachment A -Alarm Management Services. <br /> B. The Alarm Management Services shall assist CUSTOMER in enforcing its <br /> Alarm Services to include tracking of responsible persons (including individuals, businesses and <br /> government agencies) who use alarm systems, registering of alarm systems, billing and <br /> notification of permit and false alarm fees in accordance with the Alarm Ordinance and at the <br /> direction and under the supervision of CUSTOMER, maintenance of a database of persons who <br /> use alarm systems, tracking of false alarm occurrences, collection of fees, the collection and <br /> enforcement of penalties for violations, generating performance and outcome reports and <br /> assuring the availability to the CUSTOMER of timely false alarm information, all as more <br /> specifically described in Attachment A -Alarm Management Services. <br /> 4. Software license. <br /> CUSTOMER shall be licensed and authorized to use the Software and any additional <br /> specific customization and development provided as part of the Alarm Management Services <br /> described in Attachment A. The license shall cover all Software, including, without limitation, <br /> software interfaces and software modifications. The scope of the license is non-transferable and <br /> non-exclusive and is authorized by CONTRACTOR for use by CUSTOMER to access its false <br /> alarm information. <br /> 5. Duration of the Software License. <br /> CUSTOMER shall have the right to use the Software in accordance with Attachment A <br /> for so long as the CONTRACTOR provides Alarm Management Services to CUSTOMER and/or <br /> licenses the Software in accordance with the Termination provisions in this Contract. This <br /> license shall apply for the duration of the Contract and any extensions provided for herein or <br /> agreed to in writing by the parties. In the event the business relationship with CONTRACTOR is <br /> terminated or ended for any reason, CUSTOMER's license rights to use the Software shall <br /> likewise terminate except as provided for in this Contract, including Attachment B. <br /> 6. Modification of the Software. <br /> A. Modifications or adaptations of the Software shall be limited to creating or <br /> providing interfaces between the Software and CUSTOMER's computer systems required to <br /> import or export data in order to implement the Software. <br /> B. CUSTOMER shall retain a nonexclusive License to use the modified and/or <br /> "customized" interfaces with the Software, provided, however, the use of the original Software <br /> Page 2 of 27 False Alarm Management Services <br /> Contract Agreement <br />