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9 <br /> Orders and management reports and forms.The City's standard reports and forms <br /> will be incorporated into eGordian®as requested by the City. <br /> 5) Service Provider will be responsible for marketing the JOC program by informing <br /> internal City staff about JOC, conducting pre-bid seminars for the JOC <br /> contractors,and assisting with procurement of the JOC contracts. <br /> 6) Service Provider will be responsible for developing and conducting a <br /> comprehensive JOC training program for the City and JOC contractor staff,which <br /> will include different course modules that will provide specialized training to each <br /> element of the City and JOC contractor staff <br /> 7) Service Provider will be responsible for providing comprehensive JOC follow-on <br /> support to the City for the term of this Agreement. Service Provider will monitor <br /> the overall program and prepare any status reports required by the City. Support <br /> services will include,but are-not limited to, unlimited toll-free software support, <br /> updating for new JOC contracts the Construction Task Catalog®, Technical <br /> Specifications, Contract and General Conditions and Bid Documents, providing <br /> procurement assistance for new JOC contracts, providing training for new City <br /> and JOC contractor staff, and preparing customized forms and reports requested <br /> by the City. <br /> B. Option:JOC Complete Solution®: <br /> 1) Service Provider will perform the duties and responsibilities specified above for <br /> the Gordian JOC Solution,except that in lieu of training City staff to develop Job <br /> Orders, Gordian will perform Job Order Development services as follows: <br /> a. When aproject is identified,Service Provider will contact the City and <br /> assist with determining whether the project is appropriate for JOC. <br /> b. In the event the City has multiple JOC contractors, Service Provider <br /> will assist the City in identifying the appropriate contractor for the <br /> project based on the type of work involved and the location of the <br /> project. <br /> c. Service Provider will schedule a Joint Scope Meeting at the project <br /> site to help the City and the JOC contractor agree on the details of the <br /> work that the JOC contractor will perform. <br /> d. Service Provider will assist in preparing a Detailed Scope of Work that <br /> describes the work the JOC contractor will perfoiiu. Service Provider <br /> 2 <br /> 17 <br />