Laserfiche WebLink
e <br /> EXHIBIT A, SCDIS/COE SWO-01-15 <br /> details, IP addressing and traffic information, usage history and posted content, in response to <br /> requests SCDIS reasonably deems to be legally enforceable. <br /> 6. Resale of Snohomish County Services: COE shall not resell or provide free of charge any Service <br /> to any third party without first entering into a Contract for Service with SCDIS which permits these <br /> activities. <br /> 7. Designated Points of Contact and Escalation Points. SCDIS's designated point of contact for <br /> COE to request Support Services, contact Service personnel,request problem status updates, and <br /> receive problem resolutions is via the SCDIS Service Desk at(425) 388-3378, Monday—Friday, <br /> 7:30 a.m.—5:00 p.m. Schedule is subject to change by written notice from SCDIS. <br /> SCDIS Contacts and Escalation Points: <br /> Service Desk 425-388-3378 <br /> Service Desk Supervisor 425-388-3938 <br /> Networking/Telecom Supervisor(Secondary) 425-3.88-7171 <br /> Client Services Supervisor 425.388-3938 <br /> Systems Manager(Primary) 425-388-3212 <br /> Technology Coordinator 425-388-3904 <br /> Director: 425-3 88-373 0 <br /> FAX: 425-388-3999 <br /> COE's designated point of contact for SCDIS to send invoices,problems solve, and otherwise conduct <br /> business shall be: <br /> COE Primary Contact: Jeanette Postma, IT Manager <br /> 2930 Wetmore Ave, Suite 6A <br /> Everett, WA 98201 <br /> 425-257-7701 <br /> ITNotices@everettwa.gov <br /> Additional COE staff members: Judy Brittain, Operations Supervisor <br /> 425-257-6401 <br /> jbrittain@everettwa.gov <br /> Dan Bartlett <br /> Network Services Technical Lead <br /> dbartlett@everettwa.gov <br /> 425-257-8667 <br /> 8. Payment for Services: SCDIS will invoice COE for these services on a yearly basis for the <br /> monthly recurring costs of the Network/ Integration services deliverables as specified in <br /> Appendix A of this SWO. Payment of invoices shall occur within net thirty (30) days from <br />