2015/05/20 Council Agenda Packet

EXHIBIT A, SCDIS/COE SWO-01-15 receipt of invoice. Payments that are more than thirty(30) days delinquent shall incur a one percent (1%) late payment fee. SWO's with balances more than ninety(90) days past due maybe terminated and services discontinued. 9. Declined Equipment: NO equipment is provided by this SWO. All equipment maintenance is the responsibility of COE 10. Pricing and Service Fees: The pricing and fee schedule for services provided by SCDIS are outlined in Appendix A of this SWO. 11. Modifications/Changes: This SWO maybe modified at any time upon mutual written agreement of the parties. All such modifications will be made as an amendment to this SWO and will take precedence over the original SWO. 12. Order of Precedence: If there is a conflict between this SWO and the IMA, the conflict will be resolved by giving precedence first to the IMA. 13.Assignment: Neither party shall assign any of the rights, duties, or obligations covered by this SWO without the prior express written request and consent of each party. 14.Notices: Notices and other communications between SCDIS and COE which are required by or specified in this SWO may be delivered by electronic mail. Communications related to this SWO may be directed to Snohomish County Depaitiiient of Information Services at: SIS- Telecommunications@snoco.org. COE shall provide SCDIS with a valid email address to be used by SCDIS for communications related to this SWO and shall update that address as needed. SCDIS shall fulfill its obligations under this SWO by providing COE with notice at the email address most recently provided by COE for use in providing notices pursuant to this SWO. 15. Responsibilities and Service Level Expectations: a. SCDIS Responsibilities: i. Provide COE's fiber vendor a termination point for a single pair of single mode fiber. ii. Provide COE 2Us of rack space and UPS power in SCDIS's Data Center for an Ethernet switch. iii. Provide path for fiber or single mode fiber between termination point and COE's equipment. iv. Provide internet service via"Meet-Me" cabinet to COE and Everett City Library. v. Provide internet service on a per megabyte basis billed monthly. vi. Provide a pooled IP address range to support COE's public IP addressing needs. vii. SCDIS takes no ownership regarding the repair of COE owned equipment viii. SCDIS will provide escorted access to the Network Operations Center(NOC) between the hours of 6:00 am and 12:00 am Monday through Friday and 7:00 am to 3:00 pm on Saturdays. Access to Network Operations Center after hours or on Sundays will result in a minimum three (3)hour charge at one hundred dollars ($100.00)per hour. An additional $200.00 per-incident will be charged as a flat fee for each after-hours incident management/access and response in excess of the contracted 12 hours. Contact 425-388-3378 for access to the facility. b. COE Responsibilities i. Provide fiber connectivity between COE and SCDIS data facilities.