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Exhibit A - Supplemental Work Order (SWO 20-01) <br />Network, Internet & GIS Support Services <br />This Supplemental Work Order (SWO) is executed between Snohomish County, through its <br />Department of Information Technology (the "County" or "SCDOIT") and city of Everett <br />("Everett") pursuant to the terms and conditions of that certain Interlocal Agreement ("ILA") <br />between Everett and Snohomish County to Provide Information Services dated as of , <br />20 . The parties acknowledge that they have read and understand the terms and conditions <br />therein. All rights and obligations of the parties shall be subject to and governed by the terms of <br />the ILA. This SWO sets forth the obligations of the parties with respect to SCDOIT's provision <br />Ainformation services to Everett. This SWO also serves as the Service Level Agreement, (See <br />Section 6 Responsibilities, and Service Level Response Table of this SWO) between Everett and <br />SCDOIT. <br />1. Purpose: The purpose of this SWO is for SCDOIT to provide to Everett information services <br />as specified in Appendix A. <br />2. Scope of Work: The specific services covered by this SWO includes the "Primary" items <br />listed in Appendix A — Services Listing and any item directly "associated" with the Primary <br />items after acceptance by SCDOIT. <br />3. Term and Termination: The term of this SWO is effective upon the date of execution by <br />both parties for five years unless terminated upon written notification to the other parry. <br />Either party may terminate this SWO upon ninety (90) day's written notification to the other <br />party. In the event the ILA is terminated, this SWO shall also terminate on the ILA <br />termination date. <br />4. Prohibited Use of Services: <br />a. Everett shall not use any Service in a manner that Snohomish County reasonably <br />determines may adversely affect Snohomish County systems, Snohomish County <br />customers, the integrity and operations of Snohomish County's business, or <br />Snohomish County's ability to provide services to Snohomish County customers. <br />b. By executing this SOW, Everett acknowledges and agrees that Snohomish County <br />may monitor any activity and content associated with the use of the Services. <br />Snohomish County may cooperate with law enforcement agencies in any <br />investigation related to the use of a Snohomish County Service and investigate any <br />complaint or reported violation of law or Snohomish County policy. Snohomish <br />County may take action in response to requests Snohomish County reasonably <br />deems to be legally enforceable. Action may include, but is not limited to, issuing <br />warnings, suspension, or termination of a Service; removal of materials on a <br />Snohomish County -hosted web site; or disclosure of information agencies, such as <br />user contact details, IP addressing and traffic information, usage history, posted <br />content, to law enforcement . <br />Page 1 of 11 <br />