2020/12/02 Council Agenda Packet

A. All project participants should understand that time is of the essence when initiating, reviewing, negotiating, and approving CHANGE REQUESTS, as any delays to work in progress caused by a MN may impact the overall project schedule. I he CCN template proposed for this project is presented on the follovving page. A complete library of CCN documents will be developed and archived for team reference as the project progresses. I. Schedule Management Plan Timmons Group utilizes Microsoft Project and/or Smartsheet to track all tasks, milestones and dependencies of our enterprise asset ranagement projects. The change control process is the same as the process outlined in Scope Management Plan. The schedule is reviewed at project progress meetings and any changes are agreed upon by the project team (which includes City stakeholders). J. Risk Management Risk Management is managed via project progress meeting and communicated via a shared document that identifies the risk, color codes the risk based upon several criteria and specifies a mitigation strategy. The Risk Register is included within the project progress report that will be provided to the project upon an agreed upon interval. Risk Register: Sample Timmons Group Risk Register: risk Register 1 Source Created By OneSolcttion is Turned Lauren S. Oft/Ma;nten 06/3-U2020 ance Ends PROBABILITY LOW Med;um i H+gh 0 IMPACT High IMPACT AREAS Result Cost Schedule Performance Mitigation/Response Plan Status K. Quality Management Timmons Group utilizes two strategies to ensure quality and acceptance of our deliverables. The processes are as follows: 1. Quality Assurance Plan: Quality Control on a Timmons Group Cityworks implementation project is on -going throughout the life of the project. In addition to formal items such as a Project Management Plan, Testing Plan and an Acceptance Plan and Acceptance Certification, we employ several quality control measures throughout the life of the project. We have assigned a Project Director to this project. In this role the Project Director will act as the Senior Technical Reviewer for all project deliverables. Specific quality control procedures include internal review meeting between the Project Director and the project team as well as a formal change control process to deal with project changes. Timmons Group has clear and defined roles for the Quality Control responsibilities of all staff members. Because all star levels of the project team are involved in delivering quality service to our clients, each employee is given the necessary training and orientation to perform a specific task. Prior to being assigned to a specific Quality Control responsibility, staff members must meet minimum qualifications and must be approved by the Principal in Charge. Timmons Group has an established program for project Quality Control that is incorporated into our contract management process. Our primary means of building quality into every phase of each project is through the use of assigned senior technical reviewers (STR) and periodic QA reviews at the program level. Our reputation is built on the execution of existing work and products. Timmons Group has an excellent track record of providing high -quality services to public agencies, as demonstrated by our strong past performance ratings. 811 age