Timmons Group 12/4/2020 - Laserfiche WebLink

STATEMENT OF WORK (SOW) A. Project Introduction The City of Everett(City) provides Road/Paving/Walkways, Water Distribution/Transmission, Water Treatment, Wastewater Collection, Wastewater Treatment, Buildings/Facilities, Traffic & Signs, Traffic Signals & Lighting, Parks, Engineering & Fleet Administration asset maintenance services to its constituents. The City has embarked on this Asset/Work Management System project for the purpose of implementing a new technology system to improve the organization's overall performance. This project will involve the implementation of the Cityworks Server AMS product. The Solution is comprised of the Cityworks Server AMS software, and the necessary professional services for successful implementation. Timmons Group will provide program management, and implementation services for installation of the Cityworks Server AMS Solution software for the City. Cityworks will provide the Cityworks Server AMS software and related customer service support. The City and Timmons Group will implement the solution with a phased approach. Timmons Group has reviewed the project schedule, their planned resource levels and the resources requested of the City (at the specified knowledge and skill level) in this SOW and the attached Project Schedule and has allocated adequate time and resources within the Not to Exceed Price to provide all deliverables in accordance with the Project Schedule and to meet the Go-Live timeframe. Upon execution of the City's Master Agreement, Timmons Group will provide a final project schedule for the City to review and approve, and its planned resources, to meet those requested by Timmons Group, and are in agreement with the project schedule and are committed to meeting project Start to Close timeframe. The definition of effort described in this SOW and the Project Schedule form the basis for the pricing of this project. Changes in scope to either or both that are requested by the City could result in cost changes, following the Change Control process outlined in the Agreement and this SOW. If Timmons Group fails to perform its obligations under this SOW in a mutually agreed upon time frame or to provide adequate resources to meet the completion dates set forth in the Project Schedule, resulting in a delay in the Project, Timmons Group shall provide the CITY with a written plan to resolve such failure and get the project back on schedule, which plan may include the addition of resources at Timmons Group's expense as necessary to remedy the delay prior to the next milestone. In no event will Timmons Group be entitled to a change in the Project Schedule for a delay that results from its failure to perform, provided, however, that the CITY may agree to an extension through the Change Control process to reflect changes in the Project Schedule beyond the Go-Live timeframe provided. If Timmons Group cannot provide any deliverable or perform any services in accordance with the Project Schedule as a result of the sole failure of the City to perform its obligations under this SOW in a timely manner, then Timmons Group may request any necessary extension of the Project Schedule. . B. Preliminary Project Plan This project will be serviced via our resources located in our corporate headquarters in Richmond, VA and locally via Timmons Group's Portland, OR location; as well as various other offices across the United States. The City is ready to begin implementation of the Cityworks Server Asset Management System (AMS) to organize, manage and track its enterprise assets with the Road/Paving, Water Distribution, Water Treatment, Wastewater collection. Wastewater Treatment, Building/Facilities, Traffic, Lighting, Parks, Engineering & Fleet Administration departments. Successful implementation of the Cityworks Server AMS solution as a core technology for the City's Asset/Work Management System requires a thorough understanding of all the individual processes and business intelligence applications embraced throughout 1 1Page