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4. All project participants should understand that time is of the essence when initiating, reviewing, <br /> negotiating, and approving CHANGE REQUESTS, as any delays to work in progress caused by a <br /> CCN may impact the overall project schedule. <br /> The CCN template proposed for this project is presented on the following page.A complete library of <br /> CCN documents will be developed and archived for team reference as the project progresses. <br /> I. Schedule Management Plan <br /> Timmons Group utilizes Microsoft Project and/or Smartsheet to track all tasks, milestones and <br /> dependencies of our enterprise asset management projects. The change control process is the same as <br /> the process outlined in Scope Management Plan. The schedule is reviewed at project progress meetings <br /> and any changes are agreed upon by the project team (which includes City stakeholders). <br /> J. Risk Management <br /> Risk Management is managed via project progress meeting and communicated via a shared document <br /> that identifies the risk, color codes the risk based upon several criteria and specifies a mitigation strategy. <br /> The Risk Register is included within the project progress report that will be provided to the project upon <br /> an agreed upon interval. <br /> Risk Register: <br /> Sample Timmons Group Risk Register: <br /> Usk Kegister <br /> PP.OBABILIT'r IMPACT IMPACT AREAS <br /> Source? Created By Low Medium Pezh tow Medium HO Result Cost Schedule 1 Performance Mitigation/Response Plan Status <br /> t .. C ® z open <br /> K. Quality Management <br /> Timmons Group utilizes two strategies to ensure quality and acceptance of our deliverables. The <br /> processes are as follows: <br /> 1. Quality Assurance Plan: <br /> Quality Control on a Timmons Group Cityworks implementation project is on-going throughout the life of <br /> the project. In addition to formal items such as a Project Management Plan, Testing Plan and an <br /> Acceptance Plan and Acceptance Certification, we employ several quality control measures throughout <br /> the life of the project. We have assigned a Project Director to this project. In this role the Project Director <br /> will act as the Senior Technical Reviewer for all project deliverables. Specific quality control procedures <br /> include internal review meeting between the Project Director and the project team as well as a formal <br /> change control process to deal with project changes. <br /> Timmons Group has clear and defined roles for the Quality Control responsibilities of all staff members. <br /> Because all staff levels of the project team are involved in delivering quality service to our clients, each <br /> employee is given the necessary training and orientation to perform a specific task. Prior to being <br /> assigned to a specific Quality Control responsibility, staff members must meet minimum qualifications and <br /> must be approved by the Principal in Charge. Timmons Group has an established program for project <br /> Quality Control that is incorporated into our contract management process. Our primary means of building <br /> quality into every phase of each project is through the use of assigned senior technical reviewers (STR) <br /> and periodic QA reviews at the program level. Our reputation is built on the execution of existing work <br /> and products. Timmons Group has an excellent track record of providing high-quality services to public <br /> agencies, as demonstrated by our strong past performance ratings. <br /> 8IPage <br />