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@) Julota® <br /> Julota®SaaS Agreement <br /> if required by Health Privacy Laws,this SaaS Agreement,or 7. CUSTOMER OBLIGATIONS. <br /> Julota's Privacy Policy or other policies, the necessary 7.1 Process. Customer shall assign two (2) <br /> permissions, authorizations and consents from the Help representatives who will be responsible for all communications <br /> Seekers that it enters Personal Data about through the with Julota related to the use of the Services. <br /> Services and for the viewing and processing of their Personal <br /> Data and Customer Data by Julota, its agents, third-party 7.2 Conduct. Customer is and will be solely responsible <br /> service providers, other organizations utilizing the Hosted for its actions and the actions of its authorized users while <br /> Services to provide assistance to Help Seekers, and Care using the Services. Customer is and will also be solely <br /> Teams as set forth herein. responsible for the actions of each Care Team and each of the <br /> Care Team's officers,directors,members,employees,agents, <br /> 6. OWNERSHIP. contractors, subcontractors and individual(s) related to <br /> 6.1 With the exception of Customer Data,the Platform,the Customer's use of the Services or the provision of assistance <br /> Hostedto any Help Seeker.Customer is and will be responsible for all <br /> Services,and all information, reports, studies, object <br /> and source code(including without limitation the Services and claims made by a Care Team related to any transaction <br /> all modifications,enhancements,additions,upgrades,or other related to the Services. Customer acknowledges and agrees <br /> that Julota is not liable for, or responsible to, remediate any <br /> works based thereon or related thereto),flow charts, product <br /> documentation, diagrams, specifications, methods and other issues found on Customer's network or in Customer's web <br /> traffic through the Services. In addition to the conduct <br /> tangible or intangible material of any nature whatsoever <br /> produced through or as a result of or related to any product, restricted in Section 3.2(License Restrictions for Customer), <br /> service or deliverable(collectively,"Works")or development of Customer agrees,on behalf of itself and its authorized user(s) <br /> any data analytics or usage models hereunder, and all to: (i) abide by all laws and regulations including, without <br /> limitation,all laws applicable to any service Customer provides <br /> patents, copyrights, trademarks and other proprietary rights <br /> related to such Works and models, shall be the sole and or any Care Team provides to a Help Seeker and all laws <br /> exclusive property of Julota, its Affiliates (defined below) or applicable to the transmission of technical data exported from <br /> their third party providers (collectively, "Julota Property"). the United States through the Services and to wireless e-mail <br /> Nothing in the SaaS Agreement shall convey to Customer any marketing and advertising;(ii)not to upload or distribute in any <br /> way content that contain viruses,corrupted <br /> title to or ownership of any Julota Property. Customer hereby files,or any other <br /> similar software or programs that may damage the operation <br /> irrevocably assigns and transfers to Julota,its Affiliates or their of the Services or another's computer or mobile device;(iii)not <br /> third-party providers all rights, title, and interest in any such to use the Services for illegal, fraudulent, unethical or <br /> Works and models."Affiliate"means an entity that controls,is inappropriate purposes;(iv)not to interfere or disrupt networks <br /> controlled by, or under common control with a party, where connected to the Services or interfere with the ability of others <br /> "control"means the direct or indirect ownership of more than to access or use the Services;(v)not to distribute,promote or <br /> 50%of the voting securities of such entity or party. No rights transmit through the Services any unlawful, harassing, <br /> are granted to Customer hereunder other than as expressly libelous, abusive, threatening, harmful, vulgar, obscene, <br /> set forth herein. pornographic, indecent, defamatory, hateful, racially, <br /> 6.2 Customer acknowledges and agrees that Julota shall ethnically, unwanted or otherwise objectionable material of <br /> have the right to utilize data capture,syndication,and analysis any kind or nature;(vi)not to transmit or post any material that <br /> tools,and other similar tools,to extract, compile,synthesize, encourages conduct that could constitute a criminal offense or <br /> and analyze any non-personally and non-Customer give rise to civil liability; (vii) not to interfere with another <br /> identifiable data or information resulting from Customer's use customer's use and enjoyment of the Services or another <br /> of the Service ("Statistical Data"). Statistical Data may be entity's use and enjoyment of similar services; (viii) not to <br /> collected by Julota for any lawful business purpose without a engage in, or permit others to engage in, contests, chain <br /> duty of accounting to Customer, provided that the Statistical letters or post or transmit"junk mail,""spam,""chain letters," <br /> Data is used only in an aggregated form,without specifically or unsolicited mass distribution of e-mail; and (ix) to comply <br /> identifying the source of the Statistical Data. Except for the with all regulations, policies and procedures of networks <br /> limited rights granted herein, at no time shall Julota acquire connected to the Services, Julota, or Julota's service <br /> any ownership, license, rights or other interest in or to the providers,as the same may be promulgated from time to time. <br /> Customer Data,all of which shall,as between Customer and Julota may remove any violating data on the website posted <br /> Julota, be and remain the confidential and proprietary or stored using the Services or transmitted through the <br /> information of Customer. Services,without notice to Customer;however,Julota has no <br /> 6.3 Julota shall have a royalty-free, worldwide, <br /> obligation to do so. <br /> transferable,sub-licensable,irrevocable and perpetual license 7.3 Customer shall maintain privacy policies on its website <br /> to incorporate into the Service or otherwise use Statistical and shall deliver printed hard copies of its privacy policies to <br /> Data, any suggestions, enhancement requests, each Help Seeker prior to entering any information about the <br /> recommendations or other feedback Julota receives from Help Seeker through the Services. Customer will ensure that <br /> Customer. its practices for storing and safeguarding Help Seeker related <br /> page 3 of 16 <br />