Everett Gospel Mission 7/2/2021 (2)

B. Housing Stability Focused Services and Planning The Agency must offer housing stability focused services that are driven by the needs of the participant, flexible, trauma-informed, strengths-based, and culturally relevant and that focus on obtaining stable housing. C. Racially Equitable Access and Outcomes The Agency must develop and implement strategies to prevent racial inequities in who is served and program outcomes. At a minimum, the strategies must include: 1. Hiring and promoting both frontline and management staff who reflect the racial, cultural, and language demographics of the population being served; 2. Implementing inclusive programming by intentionally seeking and utilizing input from the population being served; 3. Providing interpretation services to ensure effective communication with people who have limited English proficiency; and 4. Translating all documents and marketing information (including website) into the most common languages spoken in the community. D. Staff Training Agency staff are required to attend training in the following areas at least once every three years and attendance must be documented by the Agency: 1. Trauma-informed services; 2. Racial equity; and 3. LGBTQ+ competency. E. Coordinated Entry System The Agency shall ensure that all participants are enrolled in the Coordinated Entry (CE) system established by the Everett/Snohomish County Continuum of Care by: 1. Enrolling participants directly into the CE System; or 2. Referring participants to North Sound 2-1-1 to enroll the household into the CE system. Exhibit C City of Everett and Everett Gospel Mission Pallet Shelter Pilot Community Page 3 of 6