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rightway <br />Customer (address for notice): <br />City of Everett <br />2930 Wetmore Ave, Everett, WA 98201 <br />Notice to: Marcy Hammer <br />CUSTOMER SERVICE MANAGER <br />Name: Marcy Hammer <br />Phone: 425.257.7035 <br />Email: mhammer@everettwa.gov <br />ORDERING DOCUMENT <br />CUSTOMER BILLING CONTACT <br />Name: Chelsi Foote <br />Phone: 425.257.8708 <br />Email: cfoote@everettwa.gov <br />55 Hudson Yards, Floor 29 <br />New York, NY 10001 <br />rightwayhealthcare.com <br />Billing Frequency: Monthly <br />Payment Terms: Net 30 <br />RIGHTWAY SERVICE MANAGER <br />Name: Haritha Reddy <br />Phone: 760.985.3404 <br />Email: Haritha@Rightwayhealthcare.com <br />Product <br />Effective Date <br />Service Start <br />Date <br />Initial Term <br />(Months) <br />Number of Authorized <br />Users (1) <br />Monthly Fee per <br />User <br />Rightway Navigation <br />9/1/2021 <br />7/1/21 <br />36 <br />1,000 <br />$3.25 <br />Monthly Fees: $3,250.00 <br />(1) This number will be revised monthly based on Customer census files to account for increases or decreases in Authorized <br />Users; provided however that during the term, monthly fees shall not decrease more than 10% below the first month's <br />fees. <br />1. Summary of Services <br />• Patient Navigation and Rightway Technology Platform: Rightway shall provide Customers' Authorized Users' (defined <br />below) access to Partner's technology portal and patient navigator, which are designed to help Authorized Users to <br />navigate to the optimal cost and quality option for their condition. Such services are expected to be available from <br />and after September 1, 2021. Services include: <br />o Care Navigation and Coordination <br />o Provider Search, Pricing, Transparency <br />o Quality Ratings <br />o Benefits Integrator Et Insurance Profile <br />o Navigation <br />o Outreach to Employees <br />• Claims Data Analysis: Conditioned upon Customer providing to Partner timely access to information and data <br />required by Partner to provide such analysis, and based upon a timeline to be agreed by the parties, Partner will <br />provide an analysis, based upon completion of Services of no less than a full quarter and thereafter on a quarterly <br />basis (unless a less frequent timeframe is agreed by the parties), of certain of Customer's historical claims in order <br />to assess the nature of Customer's health care expenditures, possible areas of Customer's preventable utilization, <br />information regarding Customer's potential at -risk Authorized Users and a proposed baseline strategy for Customer's <br />population health management plan. <br />• Authorized Users: Authorized User refers to all employees or other eligible individuals of a Customer. <br />