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AMERICAN LEGION GOLF COURSE AND WALTER E HALL GOLF COURSE <br /> MANAGEMENT AGREEMENT <br /> SCOPE OF WORK <br /> EXHIBIT A <br /> CONTRACTOR POSITION DESCRIPTIONS <br /> A) GENERAL MANAGER <br /> 1. General Responsibilities <br /> a. Oversee all aspects of the courses including all activities and the <br /> relationships among the courses,players, employees, community, <br /> government and industry. <br /> b. Coordinates and administers policies. <br /> c. Supervises the work of all department managers, coordinates the <br /> implementation of and monitors the budget, monitors the quality of <br /> products and services and ensures maximum customer satisfaction. <br /> d. Responsible for Securing and protecting assets, including financial, <br /> facilities, fixtures and equipment. <br /> e. Perform other duties as may be assigned by the City or Contractor. <br /> 2. Specific Responsibilities <br /> a. Coordinates the implementation of long range and annual business plans. <br /> b. Develops and implements general policies. <br /> c. Ensures compliance with specific operational policies,programs and <br /> procedures in harmony with the mission and general policies of the City <br /> and Contractor. <br /> d. Oversees the performance of all daily operations, functions and services; <br /> assures high standards and total customer satisfaction. <br /> e. Maintains an appropriate and well functioning organizational structure. <br /> f. Assists in the development of operating procedures and training manuals. <br /> g. Develops emergency and safety procedures. <br /> h. Maintains active memberships in appropriate professional organizations. <br /> 1 <br />