PGC Interbay LLC 8/10/2021 - Laserfiche WebLink

g. Maintain a record of all alcoholic beverage servers to ensure they are properly trained and certified and that the operations comply with state and local alcohol regulations at all times. h. Maintain a record of all food servers to ensure they are properly trained and certified and that the operations comply with state and local health code regulations at all times. i. Maintain a continuous safety program in compliance with applicable laws. j. Provide beverage cart services throughout the year as play warrants. k. Host various club and group functions and parties. 1. Initiate and promote dining opportunities to the general public as well as golf customers. m. Deliver exceptional customer service through the execution of the Contractor's service standards listed in Exhibit E. n. Proactively build customer relations through soliciting feedback and addressing and resolving customer complaints. o. Schedule staffing levels to appropriately meet the needs of the food and beverage operation to optimize the customer experience. p. Review financial reports with the General Manager and help to develop action plans to grow revenue and control expenses in order to meet or exceed annual budgets. q. Recruit, hire,train, schedule (for a seven day a week operation), discipline and discharge staff. r. Lead food and beverage staff through effective motivation and leveraging individual strengths to ensure customer satisfaction and optimum productivity. s. Administer loss prevention controls by collaborating with the General Manager and Office Manager. D) STARTER(PLAYER ASSISTANT) 1. General Responsibilities a. As needed,the starter is to improve the efficiency of golfers teeing off on the first hole and communicates policies for pace of play, golf cart restrictions, unusual playing conditions or any other relevant information. 7