PGC Interbay LLC 8/10/2021 - Laserfiche WebLink

b. Perform other duties as may be assigned by the City or Contractor's Pro Shop Manager or his/her designee. 2. Specific Responsibilities a. Coordinate golf play by reservation or through a waiting list to minimize potential delay to golfers, including pairing up players into foursomes and sharing golf cart use. b. Start golfers on time according to reservations and in compliance with the waiting list. c. Assign foursomes or less for play, ensuring that there is a green fee and recorded name on the Starter Sheet for every player on the golf course. d. Inform each golfer to retain his/her Point-of-Sale cash register receipt throughout his/her round of golf play as he/she may be asked to show the receipt to authorized persons. Failure to issue a cash register receipt to a customer may require disciplinary action. e. Keep score cards and pencils at the counter and give them to golfers who request them. f. Starters shall be well dressed and well groomed at all times. Exhibit C lists the types of clothing that may be worn. g. Starters are to know the following: 1) The types of grass in the tees, fairways and greens. 2) The maintenance operations and practices of the course. 3) The characteristics of other public fee courses within 15 miles. h. Provide fair, helpful and courteous treatment to golf customers at all times. Communicate pace of play objectives and explain how virtual player assistant software works to assist all golfers in achievement of a pleasant golfing experience. i. Provide courteous answers to customer questions regarding golf rules, policies, etiquette and other items in compliance with local rules and United States Golf Association rules. j. Note all complaints and suggestions concerning a golfer's experience at the course. Resolve complaints if possible. Otherwise,refer the complaint to the Pro Shop Manager for resolution. k. Ensure that the Starter area is clean and tidy. 8