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City of Everett <br />Automated Parking Management System <br />Table of Contents <br />1. Qualifications and Relevant Experience 1 <br />Company Description 1 <br />Company Qualifications 1 <br />Project Manager 2 <br />Key Team Members 2 <br />Executive Leadership 2 <br />Key Operations and Support Staff 3 <br />Representation in Washington State 5 <br />Distinguished from Competitors 5 <br />2. Technical Capability, Approach, and Capacity 5 <br />Approach to Project 5 <br />Assessment 5 <br />Build and Development 5 <br />Quality Control 6 <br />Factory Acceptance Test (FAT) 6 <br />Work Tasks 6 <br />Typical Project Schedule 8 <br />Proposed System 8 <br />Core Features 9 <br />Other Features (sample) 9 <br />PARCS Software 10 <br />Solution Meets Mandatory Features 11 <br />Nested Parkers Identified 11 <br />Integration with Street Pay Stations and Mobile Parking Applications 12 <br />Steps of Credit Card Processing 12 <br />Sample Credit Card Report 12 <br />Business Reporting System 13 <br />Reporting Functionality / Sample of Requested Reports 14 <br />System Backup Process and Procedure 21 <br />Proof of PCI Compliance 21 <br />Service Level Agreement Details 21 <br />Equipment Interface with Payment Processor 21 <br />Benefits of the Proposed System 22 <br />Factory Authorization to Distribute 22 <br />orbiIity Page i <br />