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support their individual needs: helping with emergency assistance, navigating future planning, and <br /> linking them to other community supports as needed. <br /> C. Performance Monitoring <br /> The City will monitor the performance of the Subrecipient against goals and performance standards <br /> required herein through quarterly reports and site visits. Substandard performance as determined by <br /> the City will constitute non-compliance with this Agreement. If action to correct such substandard <br /> performance is not taken by the Subrecipient within a reasonable period of time, as determined by <br /> the City and after being notified by the City, contract suspension or termination procedures will be <br /> initiated. <br /> D. Levels of Accomplishment - Goals and Performance Measures <br /> In addition to the normal administrative services required as part of this Agreement, the Subrecipient <br /> agrees to provide the following levels of program services: <br /> Activity Units of Service* per Month Total Units/Year <br /> support, information, <br /> resources, education, 15 175 <br /> referrals, emergency <br /> assistance, workshops <br /> Total People or Households to be served Total unduplicated Everett Residents or <br /> Households to be served <br /> 100 People 30 <br /> *Note: Provide definition of Units of Service, which may include such measures as units rehabbed, <br /> persons or households assisted, or meals served, here. If this is a construction project, please <br /> explain here how the improvements will be used and how they benefit the community, what the <br /> target population is for the project, etc. <br /> The Subrecipient agrees to track outcome performance measures as required by the U.S. <br /> Department of Housing and Urban Development (HUD) and the City. The Subrecipient will report <br /> the outcomes to the City on the following schedule <br /> Performance Period Report Due <br /> July 1, 2021 — December 31, 2021 February 28, 2022 <br /> January 1, 2022 — March 1, 2022 April 30, 2022 <br /> April 1, 2022 —June 30, 2022 July 31, 2022 <br /> Reporting forms must be in the format acceptable to the City of Everett. Exhibit "E" shall be used <br /> for all reporting requirements under this agreement. <br />