2702 BROADWAY 2022-05-23 - Laserfiche WebLink

At approximately 5:40 pm Thursday August 29, 2013 the Broadway KFC/Long Johns parking lot and the drive-thru lane filled up with water, black water with visible feces quickly began coming up all floor drains, and restroom toilets. As the sewage water rose and covered the entire restaurant including our walk-in refrigerators and freezer, our office and went into our safe-We immediately closed the restaurant. Not only was our entire restaurant flooded with sewage but the entire south side of our property— including our Drive-thru lane and pad, washing the bark off our landscaping. While the entire restaurant was flooded, all of our floor surfaces are tile and we have tile coving, the water did not go above the tile coving. The street to the east of the restaurant (Broadway) also filled with water. On staff was Sheila Cunanan, the restaurant general manager, Charanjit Toor the assistant, team members, Kyle Dorrough, Steven McKinney, Israel Rivas and Douglas Robledo. A city crew arrived with a pump truck and begin pumping our lot while this was occurring Debbie Gandrud the Area Coach for the restaurant spoke the city tech on site by phone and he told her to call Everett City Risk Management at 425-257-7000 in the morning. Once the city came with a pump truck and began pumping the water from the street the black water coming into the restaurant stopped. Sheila sent most her staff home except for and begin throwing away all of the prepared food and trying to squeeze the sewage water back into the drains. Sheila kept Israel and Douglas to help her close. Debbie Gandrud the Area Coach for the restaurant called Washington Water Damage & Cleaning Services a professional company to come in and clean and sanitize the restaurant. Sheila completed the manager closing duties for the restaurant; drawer counts, deposit and system close and left the restaurant at approximately 10:30 PM. We had food prepped for our dinner rush-this food was discarded,all open products/paper goods on the lower shelves were checked and anything in an open package was discarded.All cases were inspected for any visible sign of contamination, if evident discarded, We had a scheduled delivery of food and paper products at 9:00PM Thursday, August 29, 2013 which we diverted to another of our locations. Debbie Gandrud called Washington Water Damage and Cleaning Services (425-252- 7775)they specialize in cleaning up after this type of incident. They arrived at the restaurant at 10:00PM and cleaned until about 3:30AM. Debbie stayed at the restaurant with the cleaning team as the restaurant was not secure(all outside doors were open) and locked up and secured the restaurant when they finished. They cleaned up all the water, applied a sanitizing agent and cleaned with hot water. They moved all of the chairs and booths in the lobby and cleaned the entire area with the sanitizing agent. They wiped the legs and feet of all chairs, booths and tables. Equipment in our kitchen area was moved and the entire floor cleaned, legs to 1