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Technical Support <br />SYNNEX does many things outside of pick, pack and ship. We are a business outsourcing <br />company and as such we provide technical support around the world. We utilize that same <br />expertise in our Distribution business and offer free Pre and Post Tech Support for general <br />technical questions all the way up to complex configurations. We offer 2 hour turnaround times <br />on basic configurations. On more complex configurations we offer a 4 our turnaround. <br />Global Presence <br />Over 90% of 2018 revenue generated in North America <br />Focused IT distribution strategy for the United States and Canada <br />16 distribution facilities in North America (US/Canada/Mexico) <br />Regional strategy designed to lower shipping costs and to reduce delivery times to customers <br />Utilize sizeable offshore workforce to reduce costs <br />New expansion of distribution business into Japan <br />Acquisition of InfoTech, the third largest distributor in the third largest economy <br />Leveraging SYNNEX cost efficiencies and scale <br />Global BPO centers allow for 24/7 operations (North America, Central America, Asia, and <br />Europe) <br />SYNNEX outsources our Tech Support for Direct TV in the Pacific Rim <br />SYNNEX outsources our Tech Support for Linksys, a division of Cisco <br />Acquired Westcon Comstor in 2017 <br />International Shipments: SYNNEX is able to ship internationally. However, there are strict <br />requirements of our Manufactures contracts and Government guidelines. <br />Before committing, you should always work with SYNNEX sales team for freight quote and lead <br />time. Your SYNNEX sales team will work with SYNNEX Customs department to insure all <br />necessary information including but not limited to Vendor approval. <br />With 16 distribution facilities nationwide, SYNNEX gets the right products to market, right -on - <br />time. In addition to reducing shipping times, our regional warehouse placement slashes freight <br />costs to customers, helping them win deals and boosting their margins. <br />Corporate Headquarters: Fremont, California <br />Sales Headquarters: Greenville, South Carolina <br />Warehouse Locations: <br />Atlanta, Georgia <br />Chantilly, Virginia <br />Chicago, Illinois <br />Richardson, Texas <br />Keasbey, New Jersey <br />Grove City, Ohio <br />Miami, Florida <br />Olive Branch, Mississippi <br />Portland, Oregon <br />Ontario, California <br />Las Vegas, Nevada <br />