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2023/01/18 Council Agenda Packet
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2023/01/18 Council Agenda Packet
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Council Agenda Packet
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1/18/2023
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CARROT <br />ORDER FORM AND MASTER SERVICES AGREEMENT <br />This Master Services Agreement (this "Agreement") consists of this order form (the "Order Form"), the Terms and <br />Conditions (the "Terms") and all other Exhibits attached hereto. This Agreement is entered into as of the Effective Date listed in <br />the table below by and between Carrot Fertility, Inc., a Delaware corporation with offices at 101 Jefferson Drive, 1st Floor, <br />Menlo Park, California 94025 (together with its affiliates and subsidiaries, "Carrot"), and the entity listed in the table below <br />"Customer"). For additional products and services, the parties may complete and execute additional Order Forms in substantially <br />the form of this Order Form. <br />ORDER FORM <br />Customer <br />City of Everett <br />2930 Wetmore Ave, Everett, Washington 98201, US <br />Contact <br />Information <br />Representative Contact <br />Billing Contact <br />Legal Notices <br />Name: Marcy Hammer <br />Phone: 425.257.7035 <br />Email: <br />MHammer@everettwa.gov <br />Name: Marcy Hammer <br />Phone: 425.257.7035 <br />Email: MHammer@everettwa.gov <br />Email: <br />MHammer@everettwa.gov <br />Effective Date <br />February 1, 2023 (the "Effective Date") <br />Subscription Period <br />March 1, 2023 — February 28, 2026 (the "Subscription Period"). <br />Length of <br />Subscription Period <br />36 month(s) <br />Early Access Period <br />Not subscribed <br />Product Tier <br />Carrot Core US Only <br />"Operational Countries" <br />USA <br />"Available/Limited Services <br />Countries" <br />Plan Design <br />N/A for Carrot Core <br />Services <br />The "Services" to be provided by Carrot to Customer during the Subscription Period under this <br />Agreement consist of the following, plus the Third Party Support Services set forth in Exhibit C: <br />• Carrot Plan Services: Digital navigation services to support Members through their <br />unique family -planning journeys. <br />• Reporting: Then -current reporting (as reflective of Customer product tier) of metrics <br />including financials (if applicable), response times, engagement data, and employee <br />feedback (together with any other metrics provided by Carrot to Customer, ("Utilization <br />Reports" or "Reports"). Reports will be provided in electronic format (e.g., PDF) unless <br />otherwise mutually agreed. <br />• Onboarding and Support for Members: Onboarding Members on the Carrot Platform <br />(where available) and making available applicable Member Services (as defined below) to <br />Members during the Subscription Period. <br />• Implementation and Ongoing Account Management: Carrot will dedicate account <br />management resources to Customer for implementation and ongoing support. <br />• Launch Kit: Announcement and communication materials about Carrot. <br />• Carrot Pregnancy: Virtual access to both digital resources and subject matter experts for <br />support throughout pregnancy, and in preparation for labor and delivery for Members based <br />in eligible countries. <br />• Menopause and Low-T: Effective as of January 1, 2023, virtual access to both digital <br />resources and subject matter experts for Members based in eligible countries who are <br />experiencing menopause or low testosterone. <br />Eligible Employees <br />1,100, subject to adjustment to the actual number of Eligible Employees if the actual number of <br />Eligible Employees reflected on the eligibility file at the time of calculating the relevant invoice is <br />more than 10% greater than the number listed here <br />Fees <br />Fee Type: <br />Invoicing <br />Terms: <br />Payment <br />Method: <br />Payment <br />Terms: <br />Page 1 of 14 <br />v. 202208 <br />
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