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CivicPlus 1/20/2023
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CivicPlus 1/20/2023
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Entry Properties
Last modified
2/8/2023 11:34:01 AM
Creation date
2/8/2023 11:33:00 AM
Metadata
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Template:
Contracts
Contractor's Name
CivicPlus
Approval Date
1/20/2023
Council Approval Date
1/1/1999
End Date
2/1/2024
Department
Information Technology
Department Project Manager
Steven Hellyer and Nichole Webber
Subject / Project Title
CivicPlus AudioEye Master Services Agreement and Statement of Work
Tracking Number
OM 2023-022 CivicPlus AudioEye
Total Compensation
$5,247.65
Contract Type
Agreement
Contract Subtype
Software/SaaS Agreements
Retention Period
6 Years Then Destroy
Imported from EPIC
Yes
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STATEMENT OF WORK <br />APPENDIX A <br />Package Features / Services <br />SERVICES ORDERED & COSTS <br />On behalf of CivicPlus, AudioEye will provide the Services listed below to Client. AudioEye retains the right to <br />change the Services subject to the terms of the Agreement. <br />Feature Description <br />Find <br />Active Monitoring ● •Anonymously records potential accessibility issues <br />based on prescribed WCAG elements anytime an <br />end-user visits a page within the Authorized Domain <br />•Results based on pages actually used (example: <br />more monitoring on a home page less on a blog from <br />3 years ago) <br />Manual Testing ● <br />Monthly <br />Template <br />Reviews <br />•Functional usability testing conducted by assistive <br />technology (AT) testers on templates on which the <br />Authorized Domain are based <br />•Code review of templates by accessibility engineers <br />Fix <br />Auto Remediations ● •Fixes that are applied to every page within an <br />Authorized Domain <br />•Automatically remediates common issues <br />Manual Remediations ● <br />Template <br />Specific <br />•Remediations applied to templates on which the <br />authorized domains are basedaccording to test <br />results from Manual Testing <br />Report <br />Dashboard ● •Reporting insights <br />•Resources & Documentation <br />•Training Materials
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