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N. Harris Computer Corporation 1/6/2023
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N. Harris Computer Corporation 1/6/2023
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Last modified
2/8/2023 11:41:27 AM
Creation date
2/8/2023 11:40:40 AM
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Contracts
Contractor's Name
N. Harris Computer Corporation
Approval Date
1/6/2023
Council Approval Date
1/4/2023
End Date
1/20/2026
Department
Information Technology
Department Project Manager
Lucky Blue
Subject / Project Title
Cayenta V9.1 Upgrade and Payments Processing
Tracking Number
SS 2022-119 Cayenta Software Upgrade
Total Compensation
$321,182.75
Contract Type
Agreement
Contract Subtype
Software/SaaS Agreements
Retention Period
6 Years Then Destroy
Imported from EPIC
Yes
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<br /> 9 <br /> <br />Cayenta V9 Statement of Work <br /> <br />CLIENT <br />Responsibilities <br />• Execute testing per test sets as defined in CayStone <br />• Log incidents as issues arise with testing, ensuring that appropriate screenshots, <br />verbiage, and reproduction steps are documented in the CayStone incidents <br />• Conduct validation testing on remediated incidents in a timely manner <br />Deliverable <br />Acceptance <br />Criteria <br />Third month of CLIENT testing is complete <br /> <br />Deliverable ID 1.06 <br />Deliverable Type Fixed Price <br />Deliverable Name Testing Support - Month 4 <br />Deliverable <br />Description <br />HARRIS will provide testing support services to CLIENT during test execution by <br />CLIENT <br />HARRIS <br />Responsibilities <br />• Incident remediation, prioritizing work based on marked priority in the incident <br />according to criteria defined in this document <br />• Providing clarifications and guidance on new feature testing <br />CLIENT <br />Responsibilities <br />• Execute testing per test sets as defined in CayStone <br />• Log incidents as issues arise with testing, ensuring that appropriate screenshots, <br />verbiage, and reproduction steps are documented in the CayStone incidents <br />• Conduct validation testing on remediated incidents in a timely manner <br />Deliverable <br />Acceptance <br />Criteria <br />Fourth month of CLIENT testing is complete <br /> <br />Deliverable ID 1.07 <br />Deliverable Type Fixed Price <br />Deliverable Name Mock Go Live <br />Deliverable <br />Description <br />HARRIS will conduct a mock-go live prior to the go-live, ensuring the cutover checklist <br />is sufficient to ensure a successful cutover at go-live. <br />HARRIS <br />Responsibilities <br />• Prepare mock go-live checklist <br />• Review mock go-live checklist with CLIENT <br />• Execute HARRIS-assigned tasks per the checklist <br />• Make any necessary changes to checklist based on mock go-live execution <br />CLIENT <br />Responsibilities <br />• Review mock go-live checklist and add any additional tasks for CLIENT <br />• Execute CLIENT-assigned tasks per the checklist <br />• Provide feedback on mock go-live execution for the purpose of checklist revision <br />Deliverable <br />Acceptance <br />Criteria <br />Completion of mock go-live activities per the mock go-live checklist <br /> <br />Deliverable ID 1.08 <br />Deliverable Type Fixed Price <br />Deliverable Name Go Live Services
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