Laserfiche WebLink
<br /> 1 <br /> <br />Cayenta V9 Statement of Work <br /> <br />Executive Summary & Overview <br />City of Everett (CLIENT) is embarking on an upgrade of Cayenta software to version 9.1 and <br />implementation of Payments Processing functionality. Under the direction of the CLIENT Project <br />Owner, the CLIENT Project Manager will drive and oversee the project in coordination with the <br />HARRIS Project Manager. <br /> <br />CLIENT has requested to engage Cayenta (HARRIS) for value-added services related to the upgrade <br />outlined in the Deliverables. These services are not included in the Software and Maintenance <br />Fees. <br /> <br />During the project, if CLIENT needs to make any changes to the Upgrade Environment, the changes need <br />to be approved by the HARRIS project team. Changes to the configuration or interfaces that are not <br />advised by the HARRIS project team also need to be fully documented in CayStone. <br />The ongoing operation for the Solution will be the responsibility of the CLIENT following the project <br />Go-live date with the support of HARRIS. The CLIENT will transition to HARRIS Support after <br />completion of the Transition period as outlined in the Deliverables below. <br /> <br />HARRIS and CLIENT agree to schedule and begin the project within 90 days of signature. <br /> <br /> <br />