COMPUNET, INC 1/19/2023 - Laserfiche WebLink

Phase 2: Future State Workshop Sessions During this phase of the project, the CompuNet team will offer solutions to remediate what challenges and gaps exist with the current state of the telephony configuration. •Expected Activities •CompuNet will conduct two sessions with the Customer for a length of two hours each which will focus on the presentation of the gap analysis, which identifies problems that were discovered during the Current State Discovery Session. •Present possible solutions to resolve identified challenges and configuration gaps. •The Customer will select the desired solutions that will best fulfill the organization's defined objectives. •Expected Outcomes and Deliverables •The Customer will gain an understanding of what features and functions Microsoft Teams telephony can provide natively. •The Customer will gain an understanding of what is required to supplement the Microsoft Teams telephony environment to support features that are not presently native to Microsoft Teams telephony. •The Customer will gain an understanding of the current federal legal requirements for emergency dialing (911). •A plan to address the gaps and items needing remediation will be documented. Phase 3: Assessment Deliverable Review During this phase of the project, the CompuNet team will provide The Customer with a final high-level plan for moving forward with the migration to Microsoft Teams as a telephony solution. •Expected Activities •Present gap analysis documentation. •Present the list of solutions that will be implemented as part of the plan moving forward. •Present a final high-level document with functional steps that will aid The Customer with their migration project. •Expected Outcomes and Deliverables •Documentation for the entirety of the project, including the high-level plan will be provided to The Customer. •The Customer will be provided recommendations of software, hardware, and licensing that needs to be acquired to complete the migration to Microsoft Teams telephony. •The Customer will be provided recommendations of configuration changes that may need to be made to the AudioCodes Session Border Controller to accommodate Microsoft Teams and existing telephony solution. •The Customer will be provided recommendations of configuration changes that may need to be made in the Teams Admin Center to support the final desired state with Microsoft Teams acting as the telephony solution. •Documentation for the entire project including the high-level plan presented during this phase. City of Everett Microsoft Teams Telephony Migration Assessment