Laserfiche WebLink
City of Everett <br />v5 Upgrade <br /> <br /> <br /> Page 3 <br /> <br />Environment and then verbally sign-off on Development upgrade. <br />▪ Requirements for FileTrail: Assist City of Everett during testing process and provide assistance and support <br />for everything encountered during the testing process. <br /> <br />5. Phase 3 – Upgrade Production Environment <br />Go Live Goals <br />▪ City of Everett ensures Production Environment meets FileTrail <br />minimum system requirements. <br />▪ City of Everett and FileTrail plan cut over and training date. <br />▪ Upgrade FileTrail to v5. <br />▪ Apply configuration changes documented during Phase 2. <br />▪ Upgrade FileTrail following the <br />documented steps produced during <br />the upgrade of the Development <br />Environment. <br />▪ Apply all configuration changes <br />made in the Development <br />Environment. <br />▪ Requirements for Client: City of Everett thoroughly completes the FileTrail v5 Installation Preparedness <br />Checklist for the Production environment of FileTrail v5. City of Everett schedules the FileTrail v5 cutover <br />and training for the Production Environment of FileTrail v5. City of Everett assists FileTrail with the v5 <br />Production upgrade. <br />▪ Requirements for FileTrail: Upgrade Production Environment to FileTrail v5. All steps and configuration <br />changes during Phase 2 will be replicated. <br /> <br />6. Phase 4 – Review Production Environment <br />Review Goals <br />▪ City of Everett will review all parts of Production Environment. <br />▪ from City of Everett facility. <br />▪ Verbal Sign off - City of Everett confirms they have reviewed all <br />parts of the Production Environment and confirms that all areas <br />behave as expected. <br />▪ Roll-back if necessary. <br />▪ City of Everett will take the <br />necessary time to review and <br />validate the upgrade and sign off <br />once complete. <br />▪ Requirements for Client: City of Everett must thoroughly review all parts of the FileTrail v5 Production <br />Environment and then sign-off on Production upgrade, or roll-back if necessary. <br />▪ Requirements for FileTrail: Assist City of Everett during the review process and provide assistance and <br />support for anything encountered during the final Production review process. <br /> <br />7. Training <br />Training & Documentation Goals <br />▪ FileTrail staff trains City of Everett staff remotely for two hours <br />which are included in the upgrade cost. <br />▪ FileTrail delivers user guides to City of Everett for reproduction <br />and use during training. <br />▪ Train Power users on FileTrail. <br /> <br />▪ Requirements for Client: City of Everett is prepared for training for FileTrail v5. Upon successful <br />completion, City of Everett will sign-off on the entire upgrade and training process. <br />▪ Requirements for FileTrail: Provide Training and User Guides prior to the Production upgrade. FileTrail will <br />DocuSign Envelope ID: 0A94208D-D9FC-4A07-9B85-DAEDD172BD31