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Cayenta Managed Services – Schedule “A” <br /> <br /> Cayenta, A Division of N. Harris Computer Corporation Page 2 <br /> <br />Contents <br />Overview ....................................................................................................................................................... 3 <br />Services Pricing ......................................................................................................................................... 3 <br />Payment Schedule................................................................................................................................. 3 <br />Services Overview ..................................................................................................................................... 3 <br />Standard Managed Services .................................................................................................................. 3 <br />On-Call Extended Hours Coverage ........................................................................................................ 8 <br />Table of Services ........................................................................................................................................... 9 <br />Standard Managed Services ...................................................................................................................... 9 <br />Core Products ........................................................................................................................................ 9 <br />Add-On Products ................................................................................................................................. 12 <br /> <br />